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What is technical debt? A business risk IT must manage

CIO

What is technical debt? Technical debt is the cost accrued over time from technology implementation decisions that emphasize expediency over long-term quality and maintenance. A little debt speeds development so long as it is paid back promptly with refactoring. Why is technical debt important?

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How IT leaders use agentic AI for business workflows

CIO

AI agents are valuable across sales, service, marketing, IT, HR, and really all business teams, says Andy White, SVP of business technology at Salesforce. An AI briefer could inform a sales pipeline review process, for instance, or an AI trainer could simulate customer interactions as part of an onboarding program, he adds.

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What is an IT consultant? Roles, types, salaries, and how to become one

CIO

This increased complexity means more companies will be relying on IT consultants to help navigate the changes and develop short-term and long-term strategies. An IT consultant is a technology professional who advises and supports business clients in designing, developing, and executing technology projects in service of business goals.

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Technical Advisors: Every Web/Mobile Startup Must Have One

SoCal CTO

But what was interesting to me was that I found myself recommending that each of them should have a technical adviser. Structure development contracts appropriately or directing the in-house team appropriately. Review the code being built. There are two kinds of advisors that are commonly needed.

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11 ways to ensure IT-business alignment

CIO

What really matters is determining how to fit every function together to achieve unified goals — chiefly IT and its business counterparts, given the importance technology has organizationwide. It allows businesses to be the best technologically enabled version of themselves,” Upchurch says.

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10 AI strategy questions every CIO must answer

CIO

Here are 10 questions CIOs, researchers, and advisers say are worth asking and answering about your organizations AI strategies. But CIOs need to get everyone to first articulate what they really want to accomplish and then talk about whether AI (or another technology) is what will get them to that goal. What ROI will AI deliver?

Strategy 211
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Why women leave your IT organization — and how to help reverse that talent drain

CIO

Women remain underrepresented in technology roles and have, in fact, lost ground in recent decades. The 2024 State of the Tech Workforce from IT training and certification association CompTIA noted a similar gender gap in the field, finding that women make up just 27% of tech occupations.