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All You Need to Know About Case Management

Newgen Software

Understanding Case Management Case management is a software-based approach that combines human action with intelligent automation to optimize diverse business activities. With this evaluation, the manager will be able to prioritize them based on severity. Hand over the escalated incidents to the appropriate teams.

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The biggest enterprise technology M&A deals of the year

CIO

Already this year, there are numerous smaller M&A deals, as enterprise software providers buy their way into new markets or acquire new capabilities rather than develop them in house. Perforce Software, a privately held provider of software development tools, has agreed to buy the infrastructure automation software platform Puppet.