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Agile project management: Principles, benefits, tools, tips, and when to make the switch

CIO

Agile project management is most effective when a project’s requirements are not fully discernible from the outset or are likely to evolve over the project’s duration. Agile may not work as intended if a customer is not clear on goals, the project manager or team is inexperienced, or if they do not function well under significant pressure.

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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO

The most performant CRM system today, Salesforce is a core technology for digital business, and its associated applications and ecosystem help make it in a leading platform for those seeking a lucrative IT career. Salesforce skills are among the most sought-after in the IT industry and demand is soaring.

Training 219
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ITIL certification guide: Costs, requirements, levels, and paths

CIO

The ITIL 4 was updated by Axelos in February 2019 to include a stronger emphasis on maintaining agility, flexibility, and innovation in ITSM, while still supporting legacy networks and systems. It covers the knowledge necessary for running IT projects, teams, and workflows using practical and technical skills.

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Upgrade Journey: The Path from CDH to CDP Private Cloud

Cloudera

The Cloudera team included a Professional Services Solution Architect and Service Delivery Manager. The customer team included several Hadoop administrators, a program manager, a database administrator and an enterprise architect. Review the Upgrade document topic for the supported upgrade paths. Phase 1: Planning.

Cloud 132
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Datavail’s Service Delivery Management Process

Datavail

The Concept of Service Delivery Management. Service Delivery Management presents a strategic approach to providing, designing, executing, and enhancing information technology (IT) use in an organization. Service delivery management teams are customer advocates. The Role of a Service Delivery Manager.

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What is a managed service provider? Strategic outsourcing for IT services

CIO

A managed service provider (MSP) is an outsourcer contracted to remotely manage or deliver IT services such as network, application, infrastructure, or security management to a client company by assuming full responsibility for those services, determining proactively what technologies and services are needed to fulfill the client’s needs.

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What Makes Datavail’s Service Delivery Model Unique?

Datavail

The vital components of a robust IT service delivery model are governance, organization, working processes, and performance management. Good governance provides an executive oversight and explicit alignment of business and IT strategy through prioritization, a well-reviewed budget and funding. Our commitment will keep you.