This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
The Concept of Service DeliveryManagement. Service DeliveryManagement presents a strategic approach to providing, designing, executing, and enhancing information technology (IT) use in an organization. Service deliverymanagement teams are customer advocates. The Role of a Service DeliveryManager.
Incident Management – covering skills around coordinating incident handling, resolving incidents, conducting incident reviews, and improving incident management practices. ITIL Managing Professional (MP) The ITIL MP certification is for IT practitioners who work with technology and digital teams across the organization.
The evolution of the engineering manager: leading teams in a changing industry The software development industry is undergoing a significant transformation, marked by shifts in organizational structures, evolving expectations for leadership, and the emergence of powerful artificial intelligence tools. Their reasons?
“We wanted to differentiate this level – usually when an engineer is promoted earlier in their career, the process consists of technical and soft skills assessments,” says Bryan Cruz, Senior DeliveryManager at Gorilla Logic. Skill Mastery: To become a Principal, an engineer must display mastery of multiple leadership skills.
It greatly influences creating a well-managed, comprehensive structure of a development project in the IT world. Thus, taking care of all the essential technical methods required to meet the ultimate fruition. The project cannot jump from one stage to another until it completes the prior stage, and the project manager signs it off.
Faced with growing workloads, shrinking margins and the ever-present “do more with less” mindset, many in healthcare are looking to generative AI as the next revolution in healthcare delivery, management and marketing. But it’s important to not consider the technology as some “holy grail” or “silver bullet.”
She holds weekly office hours, facilitates a deliveryleadership working group and community conversations, and provides executive leadership for Perficient’s Generative AI Innovation Lab. She started her career as a technical consultant working with document management and document driven workflow systems.
True, many firms (particularly nascent tech firms) expense their software development labor costs; yet development is still a capital allocation function if they're spending investor capital or retained earnings rather than cash flow from operations to finance the development. Strengthen the solution audit function.
In a relationship with an IT supplier, this means that while operational management teams would oversee operations on a daily basis, executive leadership maintains its focus on the overall vision and goals of the partnership in monthly or quarterly meetings.
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content