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The Concept of Service DeliveryManagement. Service DeliveryManagement presents a strategic approach to providing, designing, executing, and enhancing information technology (IT) use in an organization. Service deliverymanagement teams are customer advocates. The Role of a Service DeliveryManager.
In addition, our service deliverymanagers have breadth of experience across all tiers and support a proactive approach. ” The Role of a Service DeliveryManager. The service deliverymanager ensures delivery processes are efficient and cost-effective, and does not adversely impact the client experience.
The Cloudera team included a Professional Services Solution Architect and Service DeliveryManager. The customer team included several Hadoop administrators, a program manager, a databaseadministrator and an enterprise architect.
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