Panera CIO John Meister on mastering customer experience
CIO
APRIL 27, 2023
If we know, for example, that a guest always takes the onions off their order, then if they forget, we know to ask about it. John Meister is the senior vice president and CIO of Panera Bread, a chain of bakery-cafe fast casual restaurants with more than 2,000 locations across the United States and Canada.
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