Apiumhub

JUNE 14, 2022

The main difference between Apiumhub and other consultancy companies is the employees’ approach, and the company’s culture. Apiumhub culture attracts talent because of the philosophy of prioritizing software quality over the number of features to be delivered. Hiring process by Apiumhub.

Software Review 52

Software Review Technical Review Software TDD 52

Kaseya

FEBRUARY 3, 2023

The company culture? NOCs are specialized teams of IT professionals who provide 24/7 monitoring and support for businesses. They can handle everything from simple technical support to complex network issues and can often do so more quickly and efficiently than in-house IT staff. Make a list of these tasks too.

Backup 98

Backup Technical Support Network Survey 98

Cloudera

MARCH 16, 2021

As she recollected how the financial crash in 2008 led to a change in circumstance which saw her leave school and get a job in an entry-level technical support position, Christine said: “I had no idea what I was doing. This theme of accountability was a thread throughout the conversation, both in relation to our employer and ourselves.

Culture 55

Culture Technical Support Meeting Software Engineering 55

Openxcell

AUGUST 9, 2022

An outsourcing company has multiple services to offer and all of these services can be easily outsourced if the business is in dearth of technical support or has budget limitations. Also, you get to know the company culture which proves to be beneficial while conversing on collaborative tools.

Technical Review 52

Technical Review Quality Assurance How To Disaster Recovery 52

Openxcell

MARCH 23, 2022

Different Company Culture. Culture is an important aspect of motivating employees to give their 100% at work. However, new employees don’t have much time to understand the company’s culture. The only thing that could be a setback is the cultural or language difference. When should you go for staff augmentation?

UI/UX 52

UI/UX Recruiting How To Weak Development Team 52

LogicMonitor

OCTOBER 14, 2015

Culture is a set of beliefs and values that guide social norms. Establishing a company culture is no easy feat. At fast-growth tech companies like LogicMonitor, a distinct culture is incredibly important to driving success. Ben Horowitz wisely wrote “Culture isn’t a weekly yoga class.” It’s our culture.

Exercises 40

Exercises Culture Sustainability Technical Support 40

Hu's Place - HitachiVantara

APRIL 23, 2019

While these three women represent different countries and cultures, they all share the same attributes of the four that I profiled last year. Over the years, the Hitachi Vantara team in Denmark has won many big named accounts and created a strong winning culture in the company. They all know how to lead, innovate, and succeed.

Disaster Recovery 67

Disaster Recovery Technical Review Storage Hotels 67

Puppies, Flowers, Rainbows and Kittens

NOVEMBER 1, 2021

A midsize company CTO spends significant time establishing culture and practices for the teams they are responsible for; they are also very directly accountable for the organization’s decisions and its track record of delivery. Their remit may include Corporate IT and Technical Support.

CTO 90

CTO Handbook Leadership Engineering 90

Mobilunity

FEBRUARY 4, 2022

After the onboarding process, they fully integrate into the company’s culture. It is convenient if you need a technical support team or call center for a project but don’t have the resources or desire to manage them. In this scenario, outsourced employees management is carried out by remote staffing companies.

Recruiting 52

Recruiting Weak Development Team Training Company 52

Perficient

FEBRUARY 26, 2024

For instance, they may have queues for “High Priority Cases,” “Billing Inquiries,” and “Technical Support.” For example, if a customer reports a technical issue with a product, their case might be routed to the “Technical Support” queue.

Technical Support 59

Technical Support Systems Administration Culture Groups 59

Gorilla Logic

APRIL 20, 2022

Communicates with the Product Owner (PO) to gather requirements, shares them with the testing team, and ensures testing supports requirements. Provides technical support to the QA function at all stages, from the creation of scripts and cases to retesting of error fixes. . Cultivate a culture of quality, top-down and bottom-up.

Quality Assurance 52

Quality Assurance Testing Software SDLC 52

Cloudera

NOVEMBER 17, 2020

Her time has been spent transforming the relationships of our technical support partners but she’s also taken an active role in helping move the needle in our diversity efforts. . She attributes the other part of her success in these areas to the Cloudera culture. . years later in the partner space still doing what I love.”.

Technical Review 104

Technical Review Culture Sport Technical Support 104

Altexsoft

AUGUST 17, 2020

It spans five main readiness aspects: culture. Now, think about the ways EHR features will technically support your practice and boost its productivity. For example, taking a computer skills survey will help you identify the available expertise as well as the gaps for the training to fill. doc) for the leadership team.

System 69

System How To Weak Development Team Training 69

Palo Alto Networks

AUGUST 23, 2019

I ended up working for Nortel Networks as a Technical Support Engineer. I ended up loving what I did, which was solving technical issues for our clients. I went on to work in the Technical Support Center at another tech company. I was fortunate to also be in the Bay Area surrounded by the tech industry.

Technical Support 15

Technical Support Engineering Industry System 15

Planbox

NOVEMBER 26, 2019

Most software is customizable with technical support to make your new tools a smooth transition instead of an exhaustive and lengthy project. Being a new employee is often very intimidating as you meet new people, learn new processes, and adapt to a new workplace culture. 8 Improve Company Culture. 1 Save Time and Money.

Software Review 8

Software Review Software Technical Review Culture 8

TechCrunch

FEBRUARY 8, 2022

In addition to compiling best practices, it can provide technical support and monitor progress. Mariya Gabriel, the EU’s commissioner for innovation, research, culture, education and youth, is announcing that the EIC will be able to make larger investment, above the previous €15 million cap.

Policies 215

Policies Strategy Banking Budget 215

CIO

FEBRUARY 6, 2023

I was a technical support engineer in Canada. Before joining Al Ghurair Group, he worked for Saeed & Mohammed Al Naboodah Group based in Dubai for seven years leading the digital charter of the organization by exploring the business potential of new technologies such as RPA, AI, IoT, 3D printing and others.

Groups 130

Groups Technical Advisors 3D Engineering 130

KitelyTech

AUGUST 5, 2019

Finding a local web developer in Detroit who understands the cultural aspect of your local target audience could prove to be great for your business, especially if you have a brick and mortar business and are extending your business online. Will they offer ongoing technical support?

Web Development 11

Web Development Weak Development Team Company Development 11

TIBCO - Connected Intelligence

AUGUST 7, 2019

Our founders, whose data management infrastructure and machine learning skills go back to the early nineties, infused the explorer spirit into our culture from the start. “We have always stayed on the leading edge of data and analytics technology. It is how we are wired. Data and Analytics Adoption in Norway: What’s Driving the Market?

Analytics 7

Analytics Innovation Data Virtualization 7

Battery Ventures

MARCH 3, 2021

In this, the last installment in our Cloud-Native Entrepreneur’s Playbook series, we explore how user engagement around a company’s community can lead to a better free-to-paid conversion experience; top-of-funnel lead generation; and a culture of collaborative product feedback. How did we get here? This article first appeared in Forbes.

Open Source 98

Open Source Company Cloud Metrics 98

Altexsoft

NOVEMBER 30, 2018

Many vendors tend to charge for consulting and technical support instead of a software download. That’s when the culture of open source is beneficial. If several companies provide customer support, do your own research on their reputation among customers and check their financial success to help select the right one.

Open Source 60

Open Source Software Review Software How To 60

Algolia

MAY 24, 2019

Our mission is to make Algolia’s teams more efficient by automating inefficient processes, making tools, and providing technical support. This was enabled by Algolia’s strong culture. Obviously, manual handling couldn’t scale. I work in the Internal Tools squad at Algolia. I decided to build a web application for it.

Engineering 73

Engineering Technical Support Open Source Scalability 73

Palo Alto Networks

NOVEMBER 22, 2019

I started as a technical support engineer for a telecommunications giant. The Winding Path to Happiness. As a young teen, I was always interested in technology, and my desire to pursue computer networking as a career option got stronger over the years.

Technology 98

Technology Telecommunications Network Technical Support 98

Honeycomb

SEPTEMBER 29, 2020

As we debugged potential causes of the issue (shoutout to Narendra from AWS technical support), one detail became clear: we had two performance issues with a similar signature instead of the one we imagined. Does introducing a new agent version preserve the stability of the system or does it de-stabilized it?

AWS 52

AWS Software Review CTO Coach Fractional CTO 52

ProdOps

FEBRUARY 16, 2021

ProdOps is an Advanced Consulting Partner with Amazon Web Services (AWS) and moderates the largest DevOps and Docker professional communities in Israel with several online communities including Operations Israel on Facebook and their Docker TLV & DevOps Israel meetup groups.

Fractional CTO 52

Fractional CTO Cloud Company Google Cloud 52

Xicom

AUGUST 21, 2019

Traffic” is the right destination to create business-driven, cultural, social, and integrated solutions to harness profit. Services: website development, mobile applications, technical support and maintenance. Services: web apps and ecommerce websites, iPhone/Android apps, games development.

UI/UX 12

UI/UX Company Development Mobile 12

Openxcell

MARCH 11, 2021

Promotes a Culture of Continuous Learning. Technical support is included for the entire use period. A licensed learning management system offers the ultimate in customization, reliability, and customer support for users. Offline training programs are tough to organize, so they occur annually or ad hoc when needed.

Systems Review 52

Systems Review System Technical Review Course 52

Strategy Driven

OCTOBER 17, 2018

Create a Customer-Focused Culture. It can include co-browsing, which is where an agent takes control of a user’s browser to provide technical support or to direct them to pages where they will find what they want. There is little point in trying to make improvements if the whole of your workforce are not behind the changes.

How To 22

How To Media Technical Review Social 22

Altexsoft

DECEMBER 11, 2018

An upper-middle income allows them to plan their own leisure activities, travel alone or with their close circle of friends or family, diving deep into local cultures and lifestyles. Such people are called free independent travelers or FITs – though they may not know it.

Travel 69

Travel Airlines Software Review Policies 69