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Call center automation software vendor Replicant raises $78M

TechCrunch

“[With the new capital,] we plan to ramp up investment in our customer success team to onboard new customers,” cofounder and CEO Gadi Shamia told TechCrunch via email. “We also plan to double our R&D team this year to make our conversations even more efficient and launch new automated channels.

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Scaling Technology and Organizations Together with Randy Shoup

Gitprime

When startups are first setting out, the initial team is small and usually solving relatively discrete (albeit central) problems. But at scale, the quantity and size of the problems grow larger than a single manageable team can handle. Divide your organization organically into smaller teams.

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Summary from the 30 July Analyst Forum

CTOvision

Jonas has directed the design and development of multiple innovative systems, including solutions which have countered fraud in the gaming industry ( See Jeffs bio here ). Lastly,Roberts brought to the audiences attention the immense impact the poor economy has had on the police workforce.

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Make Something Great: Become an Open Source Contributor

A List Apart

After all, it has always been a developer-dominant ecosystem. Whether you’re a designer, developer, writer, doctor, or lawyer, there are many paths to the open source world. Developers think about their work logically. Not only diversity in perspective, but also diversity of gender, location, cultures, and social backgrounds.