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What is a CTO? The chieftechnologyofficer (CTO) is the senior executive who focuses on the technological requirements, opportunities, and challenges within an organization. What does a CTO do? What does a CTO do? Years ago, the CTO most often led the infrastructure function.
This shift from manual coordination to automated, intelligent case assignment elevates customer satisfaction and boosts agent performance and job satisfaction. As more AI innovations come to market, financial institutions can leverage the technology for enhanced services, increased efficiency, and new ways to deliver and manage products.
The survey points to a fundamental misunderstanding among many business leaders regarding the data work needed to deploy most AI tools, says John Armstrong, CTO of Worldly, a supply chain sustainability data insights platform. Successful pilot projects or well-performing algorithms may give business leaders false hope, he says.
In addition, GSMA ChiefTechnologyOfficer Alex Sinclair highlighted the remarkable evolution of mobile technology. “In Sinclair described 5G as a game-changer for connectivity, with even faster growth on the horizon and increased efficiency and performance across industries. “5G,
In this eBook, Danny Miles, CTO of Dollar Shave Club, reveals an efficient framework for thinking about and prioritizing the performance metrics that matter most to him, providing a blueprint for fellow e-commerce CTOs to follow as they evaluate their own business.
Partnering for greater value generation SAS and Intel customers have found that the strengths of each company – SAS’s advanced analytics and Intel’s high-performance computing – are magnified through their “better together” approach. The faster data is processed, the quicker actionable insights can be generated.”
To establish a high-performing IT culture, IT leaders must be able to push their teams to the limit without crippling morale. Improving IT team performance is a constant, ongoing effort, says Dena Campbell, CIO at Vaco Holdings, a global professional services firm.
As AI technologies evolve, organizations can utilize frameworks to measure short-term ROI from AI initiatives against key performance indicators (KPIs) linked to business objectives, says Soumendra Mohanty, chief strategy officer at data science and AI solutions provider Tredence. You get what you measure, she says.
Agentic AI is a natural extension for call centers as well since they already often deploy AI for areas like voice-to-text transcription, real-time multilingual translations, and sentiment analysis, says Luiz Domingos, CTO and head of large enterprise R&D at Mitel, a provider of call and contact center software.
The primary responsibilities of Engineering Leadership - essentially, VPs of Engineering and CTOs - are building high-performance teams and delivering high-quality products on time, which together drive business results.
This alignment ensures that technology investments and projects directly contribute to achieving business goals, such as market expansion, product innovation, customer satisfaction, operational efficiency, and financial performance. These principles directly influence the organization’s culture and strategic moves.
Data architecture principles According to David Mariani , founder and CTO of semantic layer platform AtScale, six principles form the foundation of modern data architecture: View data as a shared asset. Modern data architectures must be scalable to handle growing data volumes without compromising performance. Curate the data.
Since then, several organizations have begun using the technology , and major vendors such as Salesforce and ServiceNow have offered AI agents to customers. Agentic AI focuses on performing specific tasks and emphasizes operational decision-making instead of the content generation often associated with gen AI tools.
By Leonard Kleinman, Field ChiefTechnologyOfficer (CTO) ) Cortex for Palo Alto Networks JAPAC Many things challenge how we practice cybersecurity these days. At its core, automation has a single purpose: to let machines perform repetitive, time-consuming, monotonous tasks.
Whether you need to rework your security architecture, improve performance, and/or deal with new threats, this webinar has you covered. We are excited to be joined by a CTO who is an expert in pragmatic choices around security.
Chieftechnologyofficers are key players in the enterprise C-suite, oftentimes working in collaboration with CIOs at the forefront of new and innovative technologies. They are among the most important hires organizations are making today due to the business value that successful technology deployments can bring.
Once the province of the data warehouse team, data management has increasingly become a C-suite priority, with data quality seen as key for both customer experience and business performance. Diminishing returns CIOs ask how to get data clean, but they should ask how far to take it, says Mark Molyneux, EMEA CTO at software developer Cohesity.
The reasons include higher than expected costs, but also performance and latency issues; security, data privacy, and compliance concerns; and regional digital sovereignty regulations that affect where data can be located, transported, and processed. That said, 2025 is not just about repatriation. Judes Research Hospital St.
“Legacy systems — especially core systems in such key areas as human resources, finance, and sales — start to creak and just can’t keep pace with evolving business needs,” says Alex Galbraith, CTO for cloud services at cloud services provider SoftwareOne.
Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase
Join Travis Addair, CTO of Predibase, and Shreya Rajpal, Co-Founder and CEO at Guardrails AI, in this exclusive webinar to learn: How guardrails can be used to mitigate risks and enhance the safety and efficiency of LLMs, delving into specific techniques and advanced control mechanisms that enable developers to optimize model performance effectively (..)
As a result, for IT consultants, keeping the pulse of the technology market is essential. Being a successful IT consultant requires knowing how to walk in the shoes of your IT clients and their business leaders, says Scott Buchholz,CTO of the government and public services sector practice at consulting firm Deloitte.
As SVP and CTO for the Boston Red Sox, Brian Shield is responsible for the strategic direction of technology, fan engagement, day-to-day IT operations, and cybersecurity in support of the team, their fans, and Fenway Sports Management. What’s the lens you look through when you’re bringing on new team members?
The company was founded by its CTO Rehan Hameed and its Chief Architect Wajahat Qadeer?, “That gives you extraordinary efficiency — both in terms of performance per dollar and performance per watt — when looking at AI workloads.” Image Credits: Deep Vision. thesis at Stanford.
2025 will be the year when generative AI needs to generate value, says Louis Landry, CTO at Teradata. Wartons Navigating Gen AIs Early Year Report says 57% anticipate slower AI spending increases, an indicator that enterprises are still searching for ROI on their initial investment.
Speaker: Robert Starmer, Cloud Advisor, Founding Partner at Kumulus Technologies
Service mesh models were initially targeted at supporting efficient management of application deployment and upgrade routing, but are also well suited to capturing the interactive traces of distributed applications, providing a secondary insight into the environment with very little change to the application, and potentially no performance impact.
The best way to ensure close alignment is to start at a high level, such as objectives and key results , and then drill down to a practical level, such as IT performance and response requirements, Chowning advises. Regular feedback and performance reviews involving both IT and business leadership are also critical for ongoing alignment.”
enterprise architects ensure systems are performing at their best, with mechanisms (e.g. Cross-cutting perspectives The enterprise architect must also address and trade-off on: Performance: Ensuring that systems perform efficiently and meet business expectations.
While centralizing data can improve performance and security, it can also lead to inefficiencies, increased costs and limitations on cloud mobility. Those who manage it strategically, however, can turn data gravity into a competitive advantage, using it to enhance performance, security and agility across a distributed cloud infrastructure.
Structured frameworks such as the Stakeholder Value Model provide a method for evaluating how IT projects impact different stakeholders, while tools like the Business Model Canvas help map out how technology investments enhance value propositions, streamline operations, and improve financial performance.
Speaker: Roy Osherove, Technology and Leadership Consultant
As a senior software leader, you spend much of your time trying to optimize your team's performance – from increasing delivery rate and velocity to reducing defect rates and waste. To do this, you've learned a wide variety of techniques and methodologies - SCRUM, Kanban, TDD, DevOps, self-organized teams, and much more.
More impactful cloud-first strategies Intel and SAS have forged a partnership that provides organizations with high-performance processors and advanced software to leverage the latest advancements in cloud, AI, and data analytics technologies.
As per the recent IDC InfoBrief “The Significance of Open Source Software in the Digital-First Future Enterprise”, open source software (OSS) is an important driver of enterprise digital innovation and provides greater agility, performance and security compared to proprietary software. Learn more about SUSE here.
For example, consider a technology company undergoing a digital transformation. An interim ChiefTechnologyOfficer could be brought in to oversee the implementation of new technological systems, ensuring that the transition enhances operational efficiency without disrupting ongoing projects.
11:11 Systems offers a wide array of connectivity services, including wide area networks and other internet access solutions that exceed the demanding requirements that a high-performance multi-cloud environment requires. Justin Giardina, CTO at 11:11 Systems, notes that the company’s dedicated compliance team is also a differentiator.
You can use these agents through a process called chaining, where you break down complex tasks into manageable tasks that agents can perform as part of an automated workflow. These agents are already tuned to solve or perform specific tasks. Would you know that the user agent performs sentiment/text analysis?
Muliro has also been appointed as HotelOnline’s chieftechnologyofficer. HotelPlus has built an impressive commercial organization, with skilled sales people, a high-performance reseller network covering more than a dozen countries across the continent.
Bailey expects there will soon be an AI transformation from personal assistant to digital colleague, with AI performing end-to-end automation tasks alongside the traditional workforce. With AI agents on the horizon, there will be a significant number of business processes that will be a much better fit for AI then we have previously seen.
Alan Radford is regional CTO of One Identity and has a passion for helping organizations solve unique challenges in the identity and access management space. But many don’t know how common the technology is and may not realize that they are interacting with it regularly. Alan Radford. Contributor. Understanding RPA’s digital identity.
The company says it can achieve PhD-level performance in challenging benchmark tests in physics, chemistry, and biology. But things are going to get really interesting when agents start talking to each other, says Babak Hodjat, CTO of AI at Cognizant. Multi-agent systems Sure, AI agents are interesting.
“We need to improve overall performance while we adapt to the changing business environment,” Liu says. Hiring and retaining the best people with the right skills is always the best strategy to improve overall performance.” Smith suggests that organizations need to create an employee-first culture to help retain their top performers.
By emphasizing immediate cost-cutting, FinOps often encourages behaviors that compromise long-term goals such as performance, availability, scalability and sustainability. Measuring environmental impact alongside financial performance can be daunting but is essential for meaningful progress. Short-term focus. Multiple metrics.
Such AI partnerships are important for SAP, said ChiefTechnologyOfficer Jürgen Müller, pointing to other cooperations, for example with IBM, the chip manufacturer Nvidia and various universities. SAP is expanding its AI ecosystem with a partnership with AWS.
which performed two ERP deployments in seven years. Allegis plugged the gaps by integrating 12 third-party technologies and building custom solutions to give the company the ability to perform tasks such as replenishment and demand planning. This “put some structure around data quality and data security,” she says.
However, for private companies, it is hard to know exactly why there was an increase in costs last week — was it due to the company’s performance or happening to everyone else, too. CEO Yarden Shaked founded Varos in 2021 with CTO Lior Chen and his father, Gil Shaked and was part of Y Combinator’s summer 2021 batch.
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