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Dun and Bradstreet has been using AI and ML for years, and that includes gen AI, says Michael Manos, the companys CTO. Gen AI-related job listings were particularly common in roles such as data scientists and data engineers, and in software development. And paying a premium isnt out of the question.
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Announcer: Welcome to the Programming Leadership podcast where we help great coders become skilled leaders and build happy, high performing software teams. Like it’s exciting to have this new opportunity, new sets of skills to develop, but also, it’s a lot of responsibility, and people get no training. Transcript.
Asure anticipated that generative AI could aid contact center leaders to understand their teams support performance, identify gaps and pain points in their products, and recognize the most effective strategies for training customer support representatives using call transcripts. Yasmine Rodriguez, CTO of Asure.
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