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Asure’s approach to enhancing their call center experience using generative AI and Amazon Q in Quicksight

AWS Machine Learning - AI

The Asure team was manually analyzing thousands of call transcripts to uncover themes and trends, a process that lacked scalability. Asure recognized the potential of generative AI to further enhance the user experience and better understand the needs of the customer and wanted to find a partner to help realize it.

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DevOps influencers to follow this year

Apiumhub

Even Though you may find thousands of influencers on the internet, it is hard to know who is truly worth following. You can find a lot of useful information about DevOps and related technology topics in his Twitter account. CTO at Devops-research.com and twitter activist. Every subject has experts and influencers.

DevOps 72
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Your Guide to Serverless at re:Invent

Stacks on Stacks

you won’t find compilations of announcements or who has the best SWAG. As Amazon’s CTO he is a technologist at heart who also knows how to build highly scalable and available cloud applications. even from the comfort of your own home (and sweat pants). Now this guide is a little different than others?—?you Read on ??

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Serverless Summer School Cliff’s Notes — AWS Serverless Products, Explained

Stackery

Find the repository for this lesson » here and the video. Amazon S3: A simple object storage service that offers durable, highly available, and infinitely scalable data storage infrastructure at very low costs. There, you’ll find a blank template.yaml and a.stackery-config.yaml configuration file. Watch the video » here.

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Egnyte Architecture: Lessons learned in building and scaling a multi petabyte content platform

High Scalability

What is the name of your system and where can we find out more about it? CFS(cloud file system), EOS (Egnyte object store), Content Security, Event Sync, Search Service, User behavior based recommendation service form major parts of the system. You can find more about these in the For The Techies section at our blog.