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Cengage Group CTO Jim Chilton on the P&L difference

CIO

Jim Chilton is an award-winning CIO who serves as the chief technology officer of Cengage Group, an innovative disruptor in the edtech space. As a business and technology executive, Chilton leverages his unique experiences to drive innovation and optimize technology throughout the company.

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Aligning security and business strategies

CIO

By Sean Duca, vice president and regional chief security officer for Asia Pacific and Japan at Palo Alto Networks Some economists predict that we could soon face a global recession. This can be a challenge to cyber budgets in organizations where security is viewed primarily as a cost center.

Security 261
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7 common IT training mistakes to avoid

CIO

It’s widely recognized that introducing IT teams to the latest technology, business, and security advancements is essential for maximum performance and productivity. Is your organization giving its teams the training they need to keep pace with the latest industry developments? Training technology is also rapidly advancing.

Training 261
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Can the CIO role prevail over AI?

CIO

“Generative AI does have the ability to replace CIOs who don’t embrace the innovative shifts coming for companies,” says Tim Crawford, a former CIO himself and now a CIO strategic advisor at AVOA, a technology consultancy. For the rest, gen AI will greatly augment the power and value of the role of the CIO, he says.

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Human vs. humane: How companies pursue AI for enhanced CX

CIO

Two thirds of the CX practitioners, service leaders, analysts, and consultants from around the world who took part in CX Network’s Global State of CX 2024 agreed or strongly agreed they’re increasingly concerned about the ethical use of AI and its future development. Security — ensure that models do not produce unintended outcomes.

Company 317
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Rethinking enterprise architects’ roles for agile transformation

CIO

Moreover, undertaking digital transformation and technology modernization programs without an architect can lead to delays, technical debt , higher costs, and security vulnerabilities. The sponsor’s primary responsibility is to secure funding and justify the business value of the investment.

Agile 363
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Healthcare organizations must create a strong data foundation to fully benefit from generative AI

CIO

However, the effort to build, train, and evaluate this modeling is only a small fraction of what is needed to reap the vast benefits of generative AI technology. For healthcare organizations, what’s below is data—vast amounts of data that LLMs will have to be trained on. Consider the iceberg analogy.