How IT leaders use agentic AI for business workflows
CIO
APRIL 30, 2025
Agentic AI is a natural extension for call centers as well since they already often deploy AI for areas like voice-to-text transcription, real-time multilingual translations, and sentiment analysis, says Luiz Domingos, CTO and head of large enterprise R&D at Mitel, a provider of call and contact center software.
Let's personalize your content