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Rethinking digital transformation for the agentic AI era

CIO

For example, by analyzing customer feedback, including unstructured data such as reviews and social media comments, AI helps organizations operationalize that feedback to improve training, policies, and hiring, Mazur says. A third area where gen AI provides capabilities is in organizational design, team formation, and communications.

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IT leaders: What’s the gameplan as tech badly outpaces talent?

CIO

Dun and Bradstreet has been using AI and ML for years, and that includes gen AI, says Michael Manos, the companys CTO. To help address the problem, he says, companies are doing a lot of outsourcing, depending on vendors and their client engagement engineers, or sending their own people to training programs.

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Liberis CTO Georgina Owens on the power of mentoring and apprenticeships

CIO

CIO: How has your career evolved to becoming an IT director/CIO/CTO? Fortunately, I was able to join an organisation at the ground level and be trained in each new role. In addition, in the last 12 months, I have been working as a mentor for a start-up accelerator. I am also an avid networker and supporter/mentor of start-ups.

CTO Coach 147
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Executive coaching from seasoned CIOs makes the difference

CIO

I know hundreds of successful CIOs, and they all have mentors. In fact, many have a personal board of mentors from varied perspectives. Many of these leaders also leverage executive coaches to maximize strengths, address blind spots, and anticipate potential landmines and unintended consequences.

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Coaching IT pros for leadership roles

CIO

I spoke to IT executives and leadership coaches for tips on how to develop the leaders on your team. Start coaching You can teach someone to code, manage money, and complete the tasks of being a manager. But the transition from teacher to coach can be challenging. “I I switched from teaching to coaching,” he says. “I

CTO Coach 189
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How Trainline’s CTO stays on track with professional development

CIO

Few would swap sunny San Francisco and the innovation of Silicon Valley for a train ticketing company serving disgruntled UK commuters, but try telling that to Trainline CTO, Milena Nikolic. Nothing clicked until she spoke to Trainline, the international digital rail and coach technology platform, headquartered in London.

CTO Coach 148
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Coaching your IT team for change: 9 tips

CIO

There’s always change,” says Jim Moore, CTO at HR Acuity. “A Too many times we see clients put a new system in place and train users a day before it goes live,” says Sendero’s Tung. Paulo Gardini Miguel, director of technology at The CTO Club, agrees. This was presented by Max Landsberg in the Tao of Coaching.

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