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How IT leaders use agentic AI for business workflows

CIO

UIPaths 2025 Agentic AI Report surveyed US IT execs from companies with $1 billion or more in revenue and found that 93% are highly interested in agentic AI for their business. By reducing research time from 35 minutes to under three, coaches can now build better relationships and improve their one-on-one guidance.

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IT leaders: What’s the gameplan as tech badly outpaces talent?

CIO

Dun and Bradstreet has been using AI and ML for years, and that includes gen AI, says Michael Manos, the companys CTO. Other surveys found a similar gap. In a November report by HR consultancy Randstad, based on a survey of 12,000 people and 3 million job profiles, demand for AI skills has increased five-fold between 2023 and 2024.

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Beyond the hype: 4 use cases that show what’s actually working with gen AI

CIO

In a survey of 2,300 IT decision makers that IBM released in December, 47% say theyre already seeing ROI from their AI investments, and 33% say theyre breaking even on AI. According to experts and other survey findings, in addition to sales and marketing, other top use cases include productivity, software development, and customer service.

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10 AI strategy questions every CIO must answer

CIO

The 2024 Board of Directors Survey from Gartner , for example, found that 80% of non-executive directors believe their current board practices and structures are inadequate to effectively oversee AI. The world plunged headfirst into the AI revolution. Now many are admitting they werent quite ready. How confident are we in our data?

Strategy 211
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Coaching your IT team for change: 9 tips

CIO

There’s always change,” says Jim Moore, CTO at HR Acuity. “A Paulo Gardini Miguel, director of technology at The CTO Club, agrees. This was presented by Max Landsberg in the Tao of Coaching. When you have high willingness, high ability, you might approach this more as mentoring,” he says.

CTO Coach 208
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TechCrunch+ roundup: Zendesk rejects $17B offer, sidewalk robots, recruiting survey

TechCrunch

Our startup’s first hire was a fractional Head of Remote. With that in mind, SaaS startup Wingback made a fractional head of remote its first hire, “and it was the best decision we made,” said Yann Leretaille, co-founder and CTO. Our startup’s first hire was a fractional Head of Remote.

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The rise of the chief transformation officer

CIO

Yet unlike his peers, Wiedenbeck’s dual roles — the top technology executive as well as the transformation lead at Ameritas — are often at odds. As chief technology officer, Wiedenbeck is driving automation and IT modernization to reduce complexity and technical debt.