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Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market

TechCrunch

Observe.ai — which provides natural language tools to track voice and text conversations, and to provide coaching for subsequent engagements and to use the data for compliance and other reporting requirements — has raised $125 million, funding that it will be using to continue building out its technology and to move into more markets.

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CIOs confront generative AI’s workplace X factor

CIO

In the rush to establish technical strategies for making good on the promise of generative AI, many CIOs find themselves running headlong into what may be their most challenging task yet: preparing their organization’s end-users — from knowledge workers and assembly line laborers to doctors, accountants, and lawyers — to co-exist with generative AI.

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Chief Technology Officer: Understanding the Main Tech Person In a Company

Altexsoft

Often considered a tech guru of the company or the smartest programmer in the room, the title of CTO alone indicates that the company is doing something big with technology. With this article, we’ll dip a toe into the field of the multiple responsibilities of an average CTO. The role of CTO.

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Moxie on Murder

Crafty CTO

Moxie’s a legend in tech as creator of the Signal secure messaging app —and more importantly to cryptographers, the Signal Protocol and Double Ratchet Algorithm —and when I saw his name I immediately was looking for “technical advisor” credits. But no, this was actually CO-STARRING.

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Apiumhub among top IT industry leaders in Code Europe event

Apiumhub

An International speaker, books & video author, and writer for Java Magazine, IBM Developer, Oracle, and InfoQ. His main work is software development consulting, which combines actually writing code with advising clients on how to do that better. Michal Lukaszewski – AI Manager @Intel Software developer, mentor, manager.

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Global Software Architecture Summit 2022 Recap

Apiumhub

He is the author of numerous technical books and videos from O’Reilly, including several books on Microservices, the Software Architecture Fundamentals video series, Enterprise Messaging video series, Java Message Service, 2nd Edition, and a contributing author to 97 Things Every Software Architect Should Know.

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GSAS is taking place in CCIB, Barcelona this year

Apiumhub

In addition to technical talks and hands-on workshops, it will be fun! In addition to hands-on consulting, Mark has authored numerous technical books and videos, including his two latest books Fundamentals of Software Architecture and Software Architecture: The Hard Parts that he co-authored with Neal Ford. He’s got a Ph.D.