Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market
TechCrunch
APRIL 12, 2022
Observe.ai — which provides natural language tools to track voice and text conversations, and to provide coaching for subsequent engagements and to use the data for compliance and other reporting requirements — has raised $125 million, funding that it will be using to continue building out its technology and to move into more markets.
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