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Dun and Bradstreet has been using AI and ML for years, and that includes gen AI, says Michael Manos, the companys CTO. And to further address the skills gap, 58% of organizations upskill employees, 47% use contract talent, 47% have implemented mentoring programs, 47% pay for professional certifications, and 46% use managed services.
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Hire technicalleadership either full time or fractional basis who has a track record in delivering AI/ML initiatives. Leverage AI/ML services from vendors like Azure and Google (build vs. buy approach). Identify business cases for quick wins for the business. e.g. automating tedious and boring back office finance operations.
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