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A blueprint for successfully executing business-aligned IT strategies

CIO

Technology has shifted from a back-office function to a core enabler of business growth, innovation, and competitive advantage. Senior business leaders and CIOs must navigate a complex web of competing priorities, such as managing stakeholder expectations, accelerating technological innovation, and maintaining operational efficiency.

Strategy 184
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11 ways to ensure IT-business alignment

CIO

It’s important for CIOs to advise on, acknowledge, understand, and deliver on the business plan to create an effective IT roadmap that aligns to the organization’s business strategy. A key way to facilitate alignment is to become agile enough to stay ahead of the curve, and be adaptive to change, Bragg advises.

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10 AI strategy questions every CIO must answer

CIO

Here are 10 questions CIOs, researchers, and advisers say are worth asking and answering about your organizations AI strategies. Otherwise, organizations can chase AI initiatives that might technically work but wont generate value for the enterprise. She advises others to take a similar approach.

Strategy 211
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How Women in Tech are rising to the new challenges

CIO

With emerging technologies like Gen-AI keeping organizations in a flurry of new implementations, a rapidly shifting CIO role, new innovations testing budgets and adaptability of organizations and increasing competition, a competent CIO is the ace that can change the game.

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10 top priorities for CIOs in 2024

CIO

Strike a balance between innovation and operational excellence In an era of creative disruption, Orla Daly, CIO at business and technical skills training firm Skillsoft, believes that IT leaders in 2024 should concentrate on achieving balance among their myriad initiatives, favoring innovation and “keep the lights on” work in turn.

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Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market

TechCrunch

Observe.ai — which provides natural language tools to track voice and text conversations, and to provide coaching for subsequent engagements and to use the data for compliance and other reporting requirements — has raised $125 million, funding that it will be using to continue building out its technology and to move into more markets.

Marketing 235
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Can the CIO role prevail over AI?

CIO

Generative AI does have the ability to replace CIOs who don’t embrace the innovative shifts coming for companies,” says Tim Crawford, a former CIO himself and now a CIO strategic advisor at AVOA, a technology consultancy. You might have the CIO rolled into a different role, or you might be able to merge the CIO and CTO,” he says.