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Rethinking digital transformation for the agentic AI era

CIO

For example, by analyzing customer feedback, including unstructured data such as reviews and social media comments, AI helps organizations operationalize that feedback to improve training, policies, and hiring, Mazur says. A third area where gen AI provides capabilities is in organizational design, team formation, and communications.

CTO Coach 196
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Six steps to creating a successful IT strategy: A guide for CIOs

CIO

For example, if a business prioritizes customer focus, IT must step up by improving digital channels and delivering personalized services. For example, metrics for a CRM system might include customer upsell or retention, sales cycle time, and lead conversion rates. Contact us today to learn more.

Strategy 200
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Executive coaching from seasoned CIOs makes the difference

CIO

I know hundreds of successful CIOs, and they all have mentors. In fact, many have a personal board of mentors from varied perspectives. Many of these leaders also leverage executive coaches to maximize strengths, address blind spots, and anticipate potential landmines and unintended consequences.

CTO Coach 189
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Beyond the hype: 4 use cases that show what’s actually working with gen AI

CIO

Registered investment advisors, for example, have to jump over a few hurdles when deploying new technologies. For example, a faculty member might want to teach a new section of a course. Our salespeople go out to meet with financial advisors, says Baker. We have a ton of documents we can talk about.

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Liberis CTO Georgina Owens on the power of mentoring and apprenticeships

CIO

For example, at the moment, we are building an end-to-end, one-click embedded finance journey. CIO: How has your career evolved to becoming an IT director/CIO/CTO? In addition, in the last 12 months, I have been working as a mentor for a start-up accelerator. I am also an avid networker and supporter/mentor of start-ups.

CTO Coach 147
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How IT leaders use agentic AI for business workflows

CIO

By reducing research time from 35 minutes to under three, coaches can now build better relationships and improve their one-on-one guidance. One specific example is order processing. Right now, were focused on rolling out agentic AI for contract automation, says Milind Shah, CTO of Xerox IT Solutions.

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Coaching your IT team for change: 9 tips

CIO

There’s always change,” says Jim Moore, CTO at HR Acuity. “A Some changes — buyouts or leadership shifts, for example — don’t allow for much notice. Paulo Gardini Miguel, director of technology at The CTO Club, agrees. This was presented by Max Landsberg in the Tao of Coaching. A healthy team is used to it.

CTO Coach 208