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IT leaders: What’s the gameplan as tech badly outpaces talent?

CIO

Dun and Bradstreet has been using AI and ML for years, and that includes gen AI, says Michael Manos, the companys CTO. In a November report by HR consultancy Randstad, based on a survey of 12,000 people and 3 million job profiles, demand for AI skills has increased five-fold between 2023 and 2024.

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Beyond the hype: 4 use cases that show what’s actually working with gen AI

CIO

Baker says productivity is one of the main areas of gen AI deployment for the company, which is now available through Office 365, and allows employees to do such tasks as summarize emails, or help with PowerPoint and Excel documents. Registered investment advisors, for example, have to jump over a few hurdles when deploying new technologies.

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Thinking of building your own AI agents? Don’t do it, advisors say

CIO

Agentic AIs, a form of technology designed to run specific functions within an organization without human intervention, are gaining traction as enterprises look to automate business workflows, augment the output of human workers, and derive value from generative AI.

CTO Coach 207
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Revolutionizing customer service: MaestroQA’s integration with Amazon Bedrock for actionable insight

AWS Machine Learning - AI

This post is cowritten with Harrison Hunter is the CTO and co-founder of MaestroQA. They assist with operations such as QA reporting, coaching, workflow automations, and root cause analysis. Carole specializes in data engineering and holds an array of AWS certifications on a variety of topics including analytics, AI, and security.

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CIOs confront generative AI’s workplace X factor

CIO

In the rush to establish technical strategies for making good on the promise of generative AI, many CIOs find themselves running headlong into what may be their most challenging task yet: preparing their organization’s end-users — from knowledge workers and assembly line laborers to doctors, accountants, and lawyers — to co-exist with generative AI.

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6 generative AI hazards IT leaders should avoid

CIO

OpenAI’s recent announcement of custom ChatGPT versions make it easier for every organization to use generative AI in more ways, but sometimes it’s better not to. But this wasn’t the first time Bing’s AI news added dubious polls to sensitive news stories.

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AI makes edge computing more relevant to CIOs

CIO

Others agree that increased edge processing will naturally emerge alongside the rollout of AI at large. “As As AI applications proliferate in mission-critical enterprise use cases, some of those AI applications will move to the edge,” says Robert Blumofe, EVP and CTO at distributed cloud computing platform company Akamai.