Revolutionizing customer service: MaestroQA’s integration with Amazon Bedrock for actionable insight
AWS Machine Learning - AI
MARCH 13, 2025
When customers receive incoming calls at their call centers, MaestroQA employs its proprietary transcription technology, built by enhancing open source transcription models, to transcribe the conversations. A lending company uses MaestroQA to detect compliance risks on 100% of their conversations.
Let's personalize your content