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Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market

TechCrunch

Observe.ai — which provides natural language tools to track voice and text conversations, and to provide coaching for subsequent engagements and to use the data for compliance and other reporting requirements — has raised $125 million, funding that it will be using to continue building out its technology and to move into more markets.

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UX in Universal Design Series: The Role of Adaptive and Assistive Technologies in Health Systems – 7

Perficient

Training and Support: Comprehensive Training: Provide comprehensive training for both patients and healthcare providers on how to use adaptive and assistive technologies effectively within the health system. Ongoing Support: Offer ongoing technical support to address any challenges users may encounter with adaptive and assistive technologies.

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Digital Transformation Outpacing Financial Institution Security

Praxent

According to insurance carrier Hiscox, security incidents cost businesses of all sizes $200,000 on average. The Deloitte/FS-ISAC report also revealed as digitization and remote work accelerates, and lines among employees, customers, contractors, and partners/vendors blur, it complicates traditional network perimeters.

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Are you ready for Healthcare 2.0: A Guide to Technology Innovations

Trigent

All rule-based tasks like patient scheduling & registration, patient bed flow management, patient communication, healthcare inventory management, insurance pre-authorization, and regulatory compliance are automated. The automated workflows optimize all administrative & regulatory compliance tasks.

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Medical Practice Management Software: Key Features, Providers, and Selection Process

Altexsoft

front-office operations like patient scheduling and insurance verification; and. Insurance eligibility verification. Prior to a doctor’s appointment, the staff must verify a patient’s insurance benefits: Do they cover the services required? Tech support. HIPAA compliance. The fully-fledged system embraces.

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How to Choose Fraud Detection Software: Features, Characteristics, Key Providers

Altexsoft

Compliance with security standards. eCommerce businesses, insurance companies, financial and ticketing service providers, banks, gaming, and gambling companies, as well as online communities can protect themselves from fraudsters with iovation. Signifyd targets businesses of varied scale with its three pricing plans.

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Clinical Data Management: Roles, Steps, and Software Tools

Altexsoft

It aims at ensuring data quality , integrity, and compliance with internal protocols and state regulations. compliance with relevant regulations and requirements. Before submission to sponsors, clinical data must be de-identified to comply with the Health Insurance Portability and Accountability Act ( HIPAA ).