Comparison Quality Assurance Survey Technical Cofounder 
TechCrunch
MAY 26, 2022
According to a 2021 survey by tech vendor Replicant — who has a horse in the race, granted — 71% of people believe it’s harder to reach a real person now than it was during the beginning of the pandemic. contact center agents now stands at 30% to 45%, The Quality Assurance and Training Connection reports.
Apiumhub
JULY 7, 2020
If you remember my article about Software Architecture Quality Attributes , you know that we have been conducting a survey to find out key software architecture metrics that leading companies and software architects use. As quality of a software’s architecture is essential, yet very difficult to apprehend and measure.
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