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The 2024 Board of Directors Survey from Gartner , for example, found that 80% of non-executive directors believe their current board practices and structures are inadequate to effectively oversee AI. What are we trying to accomplish, and is AI truly a fit? Employees will find ways to drive incremental value, efficiency, and automation.
Developers unimpressed by the early returns of generativeAI for coding take note: Software development is headed toward a new era, when most code will be written by AI agents and reviewed by experienced developers, Gartner predicts. Some companies are already on the bandwagon. Gen AI tools are advancing quickly, he says.
Youre under this pressure unless youve given up and relinquished responsibility for formulating the organizations technology vision to a chief digital officer, chieftechnologyofficer, or some other titled individual whose job is to make promises you as CIO are supposed to keep. Dont do that.
Combined with an April IDC survey that found organizations launching an average of 37 AI POCs, the September survey suggests many CIOs have been throwing the proverbial spaghetti at the wall to see what sticks, says Daniel Saroff, global vice president for consulting and research services at IDC.
“Finding the right partner means that CIOs don’t have to build that expertise in-house or waste time and resources trying to DIY their AI,” he adds. A certain level of understanding when it comes to AI is required, especially amongst the executive teams,” he says. The technology is too novel and evolving,” he says. “As
The launch of ChatGPT in November 2022 set off a generativeAI gold rush, with companies scrambling to adopt the technology and demonstrate innovation. Many AI experts say the current use cases for generativeAI are just the tip of the iceberg.
JP Morgan Chase president Daniel Pinto says the bank expects to see up to $2 billion in value from its AI use cases, up from a $1.5 And speaking at the Barclays Global Financial Services conference in September, he said gen AI will have a big impact in improving processes and efficiencies. billion estimate in May.
Dun and Bradstreet has been using AI and ML for years, and that includes gen AI, says Michael Manos, the companysCTO. Weve been innovating with AI, ML, and LLMs for years, he says. But not every company can say the same. How do you build privacy, safety, security, and interoperability into the AI world?
GenerativeAI has seen faster and more widespread adoption than any other technology today, with many companies already seeing ROI and scaling up use cases into wide adoption. Vendors are adding gen AI across the board to enterprise software products, and AI developers havent been idle this year either.
Agentic AI, the more focused alternative to general-purpose generativeAI, is gaining momentum in the enterprise, with Forrester having named it a top emerging technology for 2025 in June. The company is focused on use-based pricing, with only one customer seat required to administer it, he adds.
But as a result, anybody could then expose a lot of company data inadvertently. As technologies evolve, CIOs still need to build mutual commitment and support for IT initiatives,” says tech consultant and author Gerald Leonard. You can’t ignore what’s going on in the world,” he says.
While the average person might be awed by how AI can create new images or re-imagine voices, healthcare is focused on how large language models can be used in their organizations. However, the effort to build, train, and evaluate this modeling is only a small fraction of what is needed to reap the vast benefits of generativeAItechnology.
As VP of cloud capabilities at software company Endava, Radu Vunvulea consults with many CIOs in large enterprises. While up to 80% of the enterprise-scale systems Endava works on use the public cloud partially or fully, about 60% of those companies are migrating back at least one system. We see this more as a trend, he says.
From fostering an over-reliance on hallucinations produced by knowledge-poor bots, to enabling new cybersecurity threats, AI can create significant problems if not implemented carefully and effectively. These issues mean many gen AI projects remain stuck at the prototyping stage.
If 2023 was the year of experimentation with gen AI, 2024 was when companies zeroed in on use cases and started putting pilot projects into production. In a survey of 2,300 IT decision makers that IBM released in December, 47% say theyre already seeing ROI from their AI investments, and 33% say theyre breaking even on AI.
Chieftechnologyofficers are key players in the enterprise C-suite, oftentimes working in collaboration with CIOs at the forefront of new and innovative technologies. They are among the most important hires organizations are making today due to the business value that successful technology deployments can bring.
The impact of generativeAIs, including ChatGPT and other large language models (LLMs), will be a significant transformation driver heading into 2024. Below are several generativeAI drivers for CIOs to consider when evolving their digital transformation priorities.
I explored how Bedrock enables customers to build a secure, compliant foundation for generativeAI applications. Amazon Bedrock equips you with a powerful and comprehensive toolset to transform your generativeAI from a one-size-fits-all solution into one that is finely tailored to your unique needs.
The early bills for generativeAI experimentation are coming in, and many CIOs are finding them more hefty than they’d like — some with only themselves to blame. CIOs are also turning to OEMs such as Dell Project Helix or HPE GreenLake for AI, IDC points out.
Experimenting with the novelty Despite the heavy adoption, CIOs’ concerns about the value of AI doesn’t surprise Ryan Kane, owner of IT managed services provider Soaring Towers. The AI market is still developing, and some companies are adopting the technology without a specific use case in mind, he adds.
GenerativeAI and large language models (LLMs) offer new possibilities, although some businesses might hesitate due to concerns about consistency and adherence to company guidelines. The personalized content is built using generativeAI by following human guidance and provided sources of truth.
In a move that significantly bolsters its position in the cloud services market, IBM has announced it is acquiring HashiCorp , a multicloud infrastructure automation company, for $6.4 Our strategy at its core is about enabling companies to innovate in the cloud while providing a consistent approach to managing cloud at scale.
GenerativeAI has been hyped so much over the past two years that observers see an inevitable course correction ahead — one that should prompt CIOs to rethink their gen AI strategies. Operating profit gains from AI doubled to nearly 5% between 2022 and 2023, with the figure expected to reach 10% by 2025, she adds.
Now that we have covered AI agents, we can see that agentic AI refers to the concept of AI systems being capable of independent action and goal achievement, while AI agents are the individual components within this system that perform each specific task. Microsoft recently announced the release of Copilot agents.
With the merging of operational efficiency and embracing new technologies, today’s CIOs are under increasing pressure to do more with less and become both technologists and business leaders, says Sunny Azadeh, CIO at digital services company GlobalLogic. “In
And when it comes to business and management IT jobs, 63% were classified as “high transformation” due to AI. And online education company Pluralsight conducted a survey of IT professionals in the US and UK and found that 74% worried AI tools will make many of their daily skills obsolete.
When Morgan Stanley announced its new generativeAI support tools for financial advisors last week, it talked about gaining efficiencies from its notetaking abilities. Jonathan Murray, the chief strategy officer at marketing firm Mod Op, agreed that the Morgan Stanley AI move has significant analytics potential.
Agentic AIs, a form of technology designed to run specific functions within an organization without human intervention, are gaining traction as enterprises look to automate business workflows, augment the output of human workers, and derive value from generativeAI.
In the rush to establish technical strategies for making good on the promise of generativeAI, many CIOs find themselves running headlong into what may be their most challenging task yet: preparing their organization’s end-users — from knowledge workers and assembly line laborers to doctors, accountants, and lawyers — to co-exist with generativeAI.
Interlace Health is one such entity, having named Maggie Peña as the electronic forms company’s first-ever chief experience officer. Peña has been with the company for nearly 13 years in customer-facing roles, most recently, building a customer success management team.
The rate of companies that have either already deployed generativeAI or are actively exploring it is accelerating to the point where, combined, there are very few holdouts. The use of gen AI in the enterprise was nearly nothing in November 2022, where the only tools commonly available were AI image or early text generators.
In mid-November, OpenAI’s board fired the CEO of the company, Sam Altman, the guy who put ChatGPT on the map and ushered in a new era of corporate AI deployments. Within the next three days, nearly all of the company’s employees said they’d walk out the door, and the fate of OpenAI looked extremely uncertain.
Officials from the White House, the US Department of State, and the US Department of Commerce will meet Chinese representatives in Geneva for the talks, which are aimed at exchanging views on understanding and addressing the risks of advanced AI systems. We’ve been at war over AItechnology for a few years now.
In an industry where companies typically relied on third-party consultants to analyze their data, we believed our approach was a slam dunk. The CIO’s role is traditionally focused on operations and security, while the CTO, a more recent position, drives innovation and development. IT’s image problem?
Answer those persistent questions about AI As GDH’s Boelens observes, the swift advancements made in AI have left CIOs and their C-suite colleagues grappling with significant questions. Almost all of GDH’s tech stack will have some kind of AI component in 2024. He sees 2024 as the year to have good answers.
Ralph Loura, former SVP and CIO, Lumentum Lumentum That move soon led to a job running a data center and increasingly more senior roles, including stints as CIO at Symbol Technologies, Clorox, and HP’s Enterprise Group. He currently serves as an advisory board member at multiple companies and as chairman of the board for SustainableIT.org. “I
I take what I learned in the scriptwriting seminar about passion and the narrative arc into every meeting I attend,” one chieftechnologyofficer said. The consulting giant said it was buying the 29-person, London-based company to help clients articulate and activate their vision and change strategies.
On the one hand, artificial intelligence has helped both technology departments and the business units to work better, faster, and cheaper. We had to drop some critical projects to all of a sudden deal with AI as it came to the forefront very quickly.” It hit us all and kept us from looking at the things we were working on,” he says.
2023 was a year made notable by a range of unexpected, unpredictable, and fast-moving challenges that, despite seemingly having little to do with technology, had profound impacts on IT strategies. To guide an organization through uncertainty, IT leaders must help ensure everyone in the company is on the same page, Srivastava says.
To help alleviate the complexity and extract insights, the foundation, using different AI models, is building an analytics layer on top of this database, having partnered with DataBricks and DataRobot. Some of the models are traditional machine learning (ML), and some, LaRovere says, are gen AI, including the new multi-modal advances.
We have an innovation spirit that’s ingrained into who we are as a company.” Caldas says that innovation today includes the adoption of promising new technologies, such as generativeAI and open frameworks. Caldas has no doubt that technology is a key differentiator. Projects that really excite our teams.”
As key officers of their companies, technology leaders have entered a more lucrative compensation bracket,” notes Martha Heller, CEO of Heller Search Associates. Since 2023, compensation for CIOs and CTOs has increased by more than 7% and over 20% since 2019, according to Heller. Stephenson says. They command top dollar.”
As companies move into cloud maturity, mastering cloud governance will become a vital skill. Find out how to use generativeAI to enhance customer experience at a presentation from Marci Maddox, research vice president for IDC’s Persuasive Content and Digital Experience Management Software Program.
And if you’re presenting, it’s best to study older board packages and consult with colleagues about how the directors discuss, debate, and finalize key decisions. They assume their board lacks technical expertise In 2019, MIT reported that only 24% of US boards of companies with over $1 billion in revenue were digitally savvy.
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