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Red Sox CTO Brian Shield on building a world-class IT team

CIO

As SVP and CTO for the Boston Red Sox, Brian Shield is responsible for the strategic direction of technology, fan engagement, day-to-day IT operations, and cybersecurity in support of the team, their fans, and Fenway Sports Management. Any successful team starts with cultivating the right talent, whether that’s in baseball or in IT.

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Coaching IT pros for leadership roles

CIO

But how do you prepare others on your team for this next career step? Because if you don’t do the upfront work to prepare your team to take the helm, you won’t have anyone to fill those seats when you want to move up — or step down. I spoke to IT executives and leadership coaches for tips on how to develop the leaders on your team.

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Thinking of building your own AI agents? Don’t do it, advisors say

CIO

Analyst firm Forrester named AI agents as one of its top 10 emerging technologies this year, but it has a warning for companies focused on adopting them: Don’t go it alone. Agentic AI is all the rage as companies push gen AI beyond basic tasks into more complex actions,” Chaurasia and Maheshwari say.

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Six steps to creating a successful IT strategy: A guide for CIOs

CIO

This requires evaluating competitors’ strategies; identifying strengths, weaknesses, and opportunities; and leveraging insights from the competitive market analysis team or similar teams within the organization. With this information, IT can craft an IT strategy that gives the company an edge over its competitors.

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The skills and traits of elite CTOs

CIO

Here are some of the most significant attributes CTOs need to succeed, according to advisors and those in the role. A CTO will help make decisions on the choice of technology adoption, infrastructure, and development architecture,” Athawale says. And the rapid rise of generative AI provides case in point. “As

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7 IT leadership hacks that deliver results

CIO

We sought technology leaders who could advise on succeeding fast, along with creating a strong organization, developing team leaders, leveraging the support of peers, and specifically how to streamline day-to-day management of a technology group. Bad hires happen, and sometimes, promotions don’t work out.

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8 data strategy mistakes to avoid

CIO

Organizations often get services and applications up and running without having put stewardship in place,” says Marc Johnson, CISO and senior advisor at Impact Advisors, a healthcare management consulting firm. Dirty data or poor-quality data is the biggest issue with AI, Impact Advisor’s Johnson says.

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