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How IT leaders use agentic AI for business workflows

CIO

AI agents are valuable across sales, service, marketing, IT, HR, and really all business teams, says Andy White, SVP of business technology at Salesforce. An AI briefer could inform a sales pipeline review process, for instance, or an AI trainer could simulate customer interactions as part of an onboarding program, he adds.

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Rethinking digital transformation for the agentic AI era

CIO

A primary objective is evolving business models as technology, data, and AI rapidly change customer expectations and market opportunities. Technological paradigm shifts and disruptive global forces require CIOs to rethink their digital strategies every two years.

CTO Coach 214
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11 ways to ensure IT-business alignment

CIO

What really matters is determining how to fit every function together to achieve unified goals — chiefly IT and its business counterparts, given the importance technology has organizationwide. It allows businesses to be the best technologically enabled version of themselves,” Upchurch says.

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5 tips for better business value from gen AI

CIO

Set clear, measurable metrics around what you want to improve with generative AI, including the pain points and the opportunities, says Shaown Nandi, director of technology at AWS. Salesforce recently released two autonomous AI sales agents , one that engages with inbound prospects and another that coaches sales reps.

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Coaching your IT team for change: 9 tips

CIO

Even those once adaptable may have become change resistant due to years of near-constant turbulence. There’s always change,” says Jim Moore, CTO at HR Acuity. “A Paulo Gardini Miguel, director of technology at The CTO Club, agrees. This was presented by Max Landsberg in the Tao of Coaching.

CTO Coach 208
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From Unfocused To Unstoppable: 5 Lessons I Learned Scaling My Startup With ADHD

Crunchbase News

Research shows that startups are most likely to fail due to a lack of resources, inadequate planning and loss of focus. Working with mentors and coaches, I was able to get to the root of my condition and learned many of my behaviors were coping mechanisms shaped by early stress.

CTO Coach 105
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Rethinking enterprise architects’ roles for agile transformation

CIO

On the one hand, enterprise architects play a key role in selecting platforms, developing technical capabilities, and driving standards. Moreover, undertaking digital transformation and technology modernization programs without an architect can lead to delays, technical debt , higher costs, and security vulnerabilities.

Agile 218