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5 tips for better business value from gen AI

CIO

Specify metrics that align with key business objectives Every department has operating metrics that are key to increasing revenue, improving customer satisfaction, and delivering other strategic objectives. Below are five examples of where to start. Gen AI holds the potential to facilitate that.

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11 ways to ensure IT-business alignment

CIO

Embrace metrics and data governance David Curtis, CTO with fintech firm RobobAI, believes IT-business alignment can be effectively judged by evaluating strategic objectives and KPIs against actual outcomes. This includes collaboration, agility, stakeholder satisfaction, and the strategic impact of IT on business outcomes,” he explains.

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How Trainline’s CTO stays on track with professional development

CIO

Few would swap sunny San Francisco and the innovation of Silicon Valley for a train ticketing company serving disgruntled UK commuters, but try telling that to Trainline CTO, Milena Nikolic. Nothing clicked until she spoke to Trainline, the international digital rail and coach technology platform, headquartered in London.

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Revolutionizing customer service: MaestroQA’s integration with Amazon Bedrock for actionable insight

AWS Machine Learning - AI

This post is cowritten with Harrison Hunter is the CTO and co-founder of MaestroQA. They assist with operations such as QA reporting, coaching, workflow automations, and root cause analysis. Success metrics The early results have been remarkable. Prior to MaestroQA, Harrison studied computer science and AI at MIT.

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Rethinking enterprise architects’ roles for agile transformation

CIO

Product managers then propose digital KPIs and other metrics highlighting the business benefits delivered. Expert advisor in developing standards Agile teams aim to be self-organizing and focus on solving problems, but that doesn’t mean they live on their own island and can ignore developing and following standards.

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Pathlight, a performance management tool for customer-facing teams and the individuals in them, raises $25M

TechCrunch

Using that data and specific metrics for the job in question, managers can then initiate conversations with individuals to focus on specific areas where things need attention, and provide some coaching to help fix it. As they see it, the challenge has still not really been addressed.

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Walnut wants to crack open flexibility for healthcare bills

TechCrunch

Patel says that the startup goes beyond using credit score, which he describes as an “outdated metric”, and instead looks at thousands of data points from different providers, from side hustle income to spending habits on things like groceries and bills. It has had more than 500 patient loan applications, totaling over $4.6