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Coaching your IT team for change: 9 tips

CIO

“You can have the best solution but if you don’t have adoption, it will fail,” says Wayne Tung, managing director of Sendero Consulting. There’s always change,” says Jim Moore, CTO at HR Acuity. “A Paulo Gardini Miguel, director of technology at The CTO Club, agrees. A healthy team is used to it.

CTO Coach 347
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Red Sox CTO Brian Shield on building a world-class IT team

CIO

As SVP and CTO for the Boston Red Sox, Brian Shield is responsible for the strategic direction of technology, fan engagement, day-to-day IT operations, and cybersecurity in support of the team, their fans, and Fenway Sports Management. Hopefully, you have a few All-Stars, together with a coaching staff, and a manager.

CTO Coach 309
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Rethinking enterprise architects’ roles for agile transformation

CIO

The use of data, analytics, AI, and machine learning has raised ethical questions regarding privacy and the development of appropriate regulations and governance frameworks to ensure AI is safe, transparent, and accountable,” says Ram Chakravarti, CTO of BMC.

Agile 363
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Why CIOs need a two-tier approach to gen AI

CIO

A large language model (LLM) used by a contact center to process the content and tone of conversations and provide real-time coaching to agents is a prime example. Customized responses Dhaval Gajjar, CTO of SaaS text marketing platform Textdrip, agrees that these two types of gen AI implementation require different strategies.

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Building and managing an IT team for survival

CIO

Their views follow: Question: Are any IT jobs in particular jeopardy in light of rapid advances in technology? Thomas Licciardello, CIO consultant, advisory firm NortheastCIOs : “I don’t think we run out and panic because of the AI revolution. Investing in training but, more importantly, coaching is key.

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8 tips for cultivating a winning IT culture

CIO

Focus on transparency and alignment An effective leader clearly communicates organizational goals that align with the overall enterprise mission, says Sandeep Angra, CTO at commercial aviation services provider Unifi Aviation. He recommends following a coaching and feedback model.

Culture 359
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11 ways to ensure IT-business alignment

CIO

“By explaining the concepts behind AI in a clear manner, the business leader can be introduced to the building blocks for AI, and the IT leader can develop an acceptable strategy,” advises Nidal Haddad, principal at business advisory firm Deloitte Consulting. Yet these topics are often foreign to most business leaders. “It