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Leveraging Avaya Experience Platform to accelerate your digital banking transformation

CIO

Last year, the organization successfully moved to a flexible, cloud-based foundation that unlocks AI-powered solutions like conversational IVR, voice biometrics, call back assist, and real-time speech analytics to accelerate process handling, create more personalized and proactive care, and enrich agent experiences.

Banking 78
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Flexential – Providing Enterprises with the Interconnected Data Center and Hybrid Cloud Solutions They Need

CIO

They must also deliver the speed and low-latency great customer experiences require in an era marked by dramatic innovations in edge computing, artificial intelligence, machine learning, the Internet of Things, unified communications, and other singular computing trends now synonymous with business success.

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5 hot IT budget investments — and 2 going cold

CIO

Upgrading cloud infrastructure is critical for deploying broad AI initiatives more quickly, so that’s a key area where investments are being made this year. These network, security, and cloud changes allow us to shift resources and spend less on-prem and more in the cloud.”

Budget 218
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Why Flexibility Is Driving the Future of Business Success

CIO

A cloud-based, platform approach is fundamental to overcoming silos between roles and personas and achieving the flexibility necessary to deliver a total experience. . Cloud as a toolset, not a destination. Greater flexibility means leveraging the cloud as a set of tools to drive greater intimacy with customers and employees.

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PaaS, IaaS, and SaaS: Making the Right Choice for Your Oracle Cloud Migration

Datavail

Cloud computing has gone from being a cutting-edge technology to a well-established best practice for businesses of all sizes and industries. According to Flexera’s 2020 State of the Cloud Report , 98 percent of organizations are now using at least one public or private cloud. Oracle ERP—Financials Cloud.

Cloud 97
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Investors double down on tech stocks in massive DoorDash, Airbnb, C3.ai IPOs

TechCrunch

In public and private markets, cloud earnings and valuations heat up (EC). I’m going to be returning full-time to my regular job editing Extra Crunch and stuff in the back offices here at TechCrunch virtual HQ. Gorny founded Nextiva in 2008, focused on what it describes today as “UcaaS,” or unified communications as a service.

Retail 305
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Why Going Cloud Native Is the Right Move in the Recession

d2iq

This is why we believe that investment in cloud-native initiatives will only increase, even during the current downturn. The cloud, Kubernetes, artificial intelligence, machine learning, and edge/IoT computing have made such rapid advances that many organizations are struggling to keep up.

Cloud 72