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12 AI predictions for 2025

CIO

Small language models and edge computing Most of the attention this year and last has been on the big language models specifically on ChatGPT in its various permutations, as well as competitors like Anthropics Claude and Metas Llama models. Nobody wants to be hired or fired by a machine that has no accountability.

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Case in point: taking stock of the CrowdStrike outages

CIO

billion for Fortune 500 firms alone, according to an analysis by Parametrix, and total economic damages could run into tens of billions, Nir Perry, CEO of cyber insurance risk platform Cyberwrite, told Reuters. Thats a particular problem because, just as with CrowdStrike, theres a growing dependence on a small number of vendors.

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3 things CIOs can do to make gen AI synch with sustainability

CIO

Klarna has been leaning heavily into AI since ChatGPT was launched in November 2022, and the general feeling within the company is that gen AI can help nearly everybody in the organization become more effective, regardless of their skill level or role. You don’t need GPT-4 to do claims adjudication in an insurance setting,” says Koushik.

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From Hype to Hope: Key Lessons on AI in Security, Innersource, and the Evolving Threat Landscape

Coveros

No review of 2023 would be complete without mentioning the explosion of AI into the public eye, like ChatGPT and Copilot. Result: Though the full scope remains unclear, the breach affected almost all Okta customers and highlighted the potential risks associated with third-party vendors managing sensitive data.

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Be honest: Are your company values and AI aligned?

CIO

Late last year in California, for instance, a ChatGPT-powered chatbot promised a Chevrolet of Watsonville customer a 2024 Chevy Taho for $1, adding “and that’s a legally binding offer — no takesies backsies.” For example, a large insurance company used the cost of health care as the basis of an algorithm to evaluate severity. “It

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5 top business use cases for AI agents

CIO

In October, Microsoft announced that 100,000 organizations including Standard Bank, Thomson Reuters, Virgin Money, and Zurich Insurance are using Copilot Studio, double the number just months earlier. The technology is relatively new, but all the major players are already on board. We cant do that for security reasons, he says.

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12 strategic tips CIOs can learn from tech vendor CTOs

CIO

If CIOs are not actively devising a strategy that anticipates the technological landscape of the next three to five years, they are less likely to stay caught up, says Jess Keeney, chief product and technology officer at Duck Creek Technologies, a provider of P&C insurance software, based in Boston. This doesn’t mean IT can drop the ball.