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CIOs still grapple with what gen AI can do for the enterprise

CIO

Most CIOs have begun exploring generative AI to make sure they stay relevant. After experimenting with both GitHub copilot and ChatGPT for over six months, I’m amazed by the pace at which generative AI is evolving,” says Yves Caseau, global CIO of Michelin. The big question is what to do with it now.

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Key considerations to cancer institute’s gen AI deployment

CIO

The overhype of generative AI was unavoidable last year, yet despite all the distraction, unproven benefits, and potential pitfalls, Dana-Farber Cancer Institute CIO Naomi Lenane didn’t want to ban the technology outright. But allowing free, unfettered use of the public gen AI platforms was not an option.

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The year’s top 10 enterprise AI trends — so far

CIO

Generative AI touches every aspect of the enterprise, and every aspect of society,” says Bret Greenstein, partner and leader of the gen AI go-to-market strategy at PricewaterhouseCoopers. Although written before gen AI, it has provisions that apply but it’ll most likely go through modifications before going into effect.

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3 things CIOs can do to make gen AI synch with sustainability

CIO

Then at the far end of the spectrum are companies like Swedish fintech company Klarna, which has integrated gen AI not only in a range of internal projects, but also in products they sell — and have developed AI governance that includes guidelines on how AI should be used on projects.

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What enterprise software vendors are doing with generative AI

CIO

2023 has been a break-out year for generative AI technology, as tools such as ChatGPT graduated from lab curiosity to household name. But CIOs are cautiously evaluating how to safely deploy generative AI in the enterprise, and what guard-rails to put around it.

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Be honest: Are your company values and AI aligned?

CIO

But even an innocuous instruction, like “be helpful,” can cause problems if the AI helpfully assists a hacker to break into corporate systems, or give discounts it’s not supposed to give. We’ve already seen many examples of corporate AIs not performing as intended. Every organization needs this tool right now,” Iragavarapu says.

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Weighing risk and reward with gen AI vendor selection

CIO

In mid-November, OpenAI’s board fired the CEO of the company, Sam Altman, the guy who put ChatGPT on the map and ushered in a new era of corporate AI deployments. Other respondents said they aren’t using any generative AI models, are building their own, or are using an open-source alternative. He’s not the only one.