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10 AI strategy questions every CIO must answer

CIO

The 2024 Board of Directors Survey from Gartner , for example, found that 80% of non-executive directors believe their current board practices and structures are inadequate to effectively oversee AI. Now many are admitting they werent quite ready. As part of that, theyre asking tough questions about their plans.

Strategy 211
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Beyond the hype: 4 use cases that show what’s actually working with gen AI

CIO

In a survey of 2,300 IT decision makers that IBM released in December, 47% say theyre already seeing ROI from their AI investments, and 33% say theyre breaking even on AI. According to experts and other survey findings, in addition to sales and marketing, other top use cases include productivity, software development, and customer service.

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7 ways gen AI can create more work than it saves

CIO

And in August, OpenAI said its ChatGPT now has more than 200 million weekly users — double what it had last November, with 92% of Fortune 500 companies using its products. The use of its API has also doubled since ChatGPT-4o mini was released in July. There’s a lot of potential, though,” says Janzer. Other research support this.

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12 AI predictions for 2025

CIO

According to a Bank of America survey of global research analysts and strategists released in September, 2024 was the year of ROI determination, and 2025 will be the year of enterprise AI adoption. But the entire process will need to be reinvented in order to make full use of the technology, says Monteiro.

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Top 7 generative AI use cases for business

CIO

The launch of ChatGPT in November 2022 set off a generative AI gold rush, with companies scrambling to adopt the technology and demonstrate innovation. Digital assistants can also be specialized for specific needs, says Nick Rioux, co-founder and CTO of Labviva, provider of an AI-assisted purchasing solution.

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For IT leaders, operationalized gen AI is still a moving target

CIO

But by May 2023, according to an IDC survey, 65% of companies were using gen AI, and in September, that number rose to 71%, with another 22% planning to implement it in the next 12 months. Plus, when you add in cloud-based gen AI tools like ChatGPT, the percentage of companies using gen AI in one form or another becomes nearly universal.

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10 things keeping IT leaders up at night

CIO

“It seems to be an increasing worry — worry over whether the enterprise is secure and its data is protected, because everything else falls to the wayside if that’s not taken care of first,” says John Buccola, CTO of E78 Partners, which provides consulting and managed services in finance technology and other professional areas.