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Thinking of building your own AI agents? Don’t do it, advisors say

CIO

Companies that fail to build their own AI agents will turn to outside AI consulting firms to build custom agents for them, or they will use agents embedded in software from their current vendors, write Forrester analysts Jayesh Chaurasia and Sudha Maheshwari. Kumar adds. Start with one [AI model], and you can start tailoring its behavior.

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Is the gen AI bubble due to burst? CIOs face rethink ahead

CIO

“The inflated expectations were so inflated from the early days and have kept on, and I think this is going to be a pretty deep trough of disillusionment,” says Chris Stephenson, managing director of intelligent automation, AI, and digital services at IT consulting firm alliantgroup, affirming Gartner’s hype cycle.

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The year’s top 10 enterprise AI trends — so far

CIO

And at the end of March, Italy banned ChatGPT entirely, before unbanning it again about a month later. The world has flipped since 2022,” says David McCurdy, chief enterprise architect and CTO at Insight. Existing technology just doesn’t surface the most relevant content consistently and easily enough,” he says.

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For IT leaders, operationalized gen AI is still a moving target

CIO

Plus, when you add in cloud-based gen AI tools like ChatGPT, the percentage of companies using gen AI in one form or another becomes nearly universal. And this doesn’t include the gen AI that’s now being embedded into platforms like Office 365, Google Docs, and Salesforce. They’re not great for knowledge.”

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Gen AI can be the answer to your data problems — but not all of them

CIO

Some of the models are traditional machine learning (ML), and some, LaRovere says, are gen AI, including the new multi-modal advances. And three years ago, long before ChatGPT hit the scene, it began using gen AI. “We Then that went into a transformer, the same architecture as ChatGPT, but built in a different way, he says.

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10 things keeping IT leaders up at night

CIO

“It seems to be an increasing worry — worry over whether the enterprise is secure and its data is protected, because everything else falls to the wayside if that’s not taken care of first,” says John Buccola, CTO of E78 Partners, which provides consulting and managed services in finance technology and other professional areas.

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Upskilling ramps up as gen AI forces enterprises to transform

CIO

Most recently, in June, it spent $650 million to buy Casetext, a 104-employee company that offers an AI assistant for legal professionals powered by OpenAI’s GPT-4, the same large language model (LLM) behind ChatGPT. It covered the basics of AI and machine learning, generative AI and LLMs.