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Is the gen AI bubble due to burst? CIOs face rethink ahead

CIO

Generative AI has been hyped so much over the past two years that observers see an inevitable course correction ahead — one that should prompt CIOs to rethink their gen AI strategies. Operating profit gains from AI doubled to nearly 5% between 2022 and 2023, with the figure expected to reach 10% by 2025, she adds.

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CIOs confront generative AI’s workplace X factor

CIO

In the rush to establish technical strategies for making good on the promise of generative AI, many CIOs find themselves running headlong into what may be their most challenging task yet: preparing their organization’s end-users — from knowledge workers and assembly line laborers to doctors, accountants, and lawyers — to co-exist with generative AI.

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Why enterprise CIOs need to plan for Microsoft gen AI

CIO

Between building gen AI features into almost every enterprise tool it offers, adding the most popular gen AI developer tool to GitHub — GitHub Copilot is already bigger than GitHub when Microsoft bought it — and running the cloud powering OpenAI, Microsoft has taken a commanding lead in enterprise gen AI.

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6 most underhyped technologies in IT — plus one that’s not dead yet

CIO

Generative AI and, more specifically, ChatGPT captivated the corporate world in 2023, with board directors, CEOs, and other executives fawning (and sometimes fearing) the technology. Their enthusiasm is justified, with multiple studies finding that AI is delivering strong value and returns on investment.

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The year’s top 10 enterprise AI trends — so far

CIO

Generative AI touches every aspect of the enterprise, and every aspect of society,” says Bret Greenstein, partner and leader of the gen AI go-to-market strategy at PricewaterhouseCoopers. Although written before gen AI, it has provisions that apply but it’ll most likely go through modifications before going into effect.

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Regulatory uncertainty overshadows gen AI despite pace of adoption

CIO

In July, for example, New York City started enforcing new rules about the use of AI in hiring decisions. These rules require automated decision-making tools to undergo bias audits, and job candidates notified about their use. The company also prohibits staff from using ChatGPT to write letters to clients. The risk is too high.”

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10 most difficult-to-fill IT roles — and how to address the gap

CIO

The biggest challenge is finding talented team members at the market rate,” says Patrick Isaac, CTO at Accuro Solutions, adding that the current environment demands more intensive recruiting efforts. These include not only cyber, but also cloud and generative AI, he says. S&P Global, for example, is entering its AI 2.0