article thumbnail

6 ways you’re failing at change management

CIO

Its up to IT leaders to ensure the changes their digital initiatives bring to business workflows are absorbed and acted upon by the users impacted by them. Too often, however, change management is treated as an afterthought, observes Munir Hafez, senior vice president and CIO at consumer credit reporting agency TransUnion.

article thumbnail

Top 11 change management certifications to boost your IT career

CIO

Whenever an organization implements a new process, updates an existing process, deploys new technology, or fine-tunes services, its leaders must be mindful that even a simple change to a single process can start a domino effect, introducing issues in a range of other processes that must also be addressed. AIM Change Management Certification.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The AI journey to discovery and achieving IT mastery

CIO

The power of AI operations (AIOps) and ServiceOps, including BMC Helix Discovery , can transform how you optimize IT operations (ITOps), change management, and service delivery. The companys more recent adoption of BMC ServiceOps has transformed change management processes and IT services management (ITSM) success for his organization.

article thumbnail

Bridging the IT skills gap, Part 1: Assessing current strategies and introducing GenAI as a unified solution

CIO

Knowledge management: GenAI helps organize and retrieve organizational knowledge, making it easier for IT professionals to access the information they need to solve problems and learn new skills. CIOs who act decisively now will gain a competitive edge by building adaptable, AI-ready teams.

article thumbnail

Digital transformation: nei progetti a tutto campo la chiave è il change management

CIO

Credo che il change management sia un tema fondamentale, che ogni CIO deve gestire”, afferma Andrea Roero, Chief information officer di Molteni, gruppo di aziende dell’arredo di design Made in Italy. Il change management è il vero cuore della trasformazione digitale, ancor prima delle tecnologie.

article thumbnail

Preventing Security Misconfigurations: Change Management and Compliance

Firemon

Or worse, these changes you’re about to put in could allow a hacker to exploit a new vulnerability that just appeared this week. There’s just too much to try to manage in your team’s head. The post Preventing Security Misconfigurations: Change Management and Compliance appeared first on FireMon.

article thumbnail

Defining Your Unique Value Proposition: A LGL Virtual Meet and Greet

Let's Grow Leaders

For example, when I am positioning myself for change management work in the call center space, I do believe I have a cocktail that is unique. John, I think if you really consider this carefully, you will realize that there is something about the cocktail of John that is truly unique.