Remove Change Management Remove KPI Remove Metrics
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Steps taken to build Sevita’s first enterprise data platform

CIO

We’re doing KPI visualization and trend analysis, and highlighting variances over time. But more than anything, the data platform is putting decision-making tools in the hands of our business so people can better manage their operations. We thought about change in two ways. How is the new platform helping?

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10 AI strategy questions every CIO must answer

CIO

Many CIOs have work to do here: According to a September 2024 IDC survey, 30% of CIOs acknowledged that they dont know what percentage of their AI proofs of concepts met target KPI metrics or were considered successful something that is likely to doom many AI projects or deem them just for show. What ROI will AI deliver?

Strategy 211
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Digital KPIs: The secret to measuring transformational success

CIO

Regardless of where organizations are in their digital transformation, CIOs must provide their board of directors, executive committees, and employees definitions of successful outcomes and measurable key performance indicators (KPIs). Do a little research, and you’ll find many frameworks, taxonomies, and recommendations for digital KPIs.

KPI 211
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2025 is the year to unlock the power of pervasive IT governance

CIO

During key change management initiatives (which are often part of an IT governance agenda), this approach enables leaders to monitor the impact of change as it happens, make data-driven adjustments, and foster a transparent, communicative environment that values different perspectives.

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Top 10 Acronyms: ITIL 4 Terms to Remember

Samanage

A change advisory board (CAB) is a board made up of representatives from important areas within an organization like IT, finance, and facilities, including technical staff and key decision makers. . These members advise the Change Manager on the assessment, prioritization, and scheduling of changes within the IT environment.

KPI 14
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Two DevOps Metrics for Agile Teams & their Managers

Storm Consulting

After almost two years of frustratingly slow progress, the DevOps transformation leaders at MIB (Massive Investment Bank, whose name is interesting but not important) are re-evaluating their choice of key performance indicators (KPIs). Figure 1 Indicative figures showing positive jaws of DevOps metrics: releases vs incidents.

Metrics 49
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Incident Management: Benefits, KPIs and Best Practices

Kaseya

The focus of problem management is the future, the identification and control of problems, and the thoroughness of the process, as opposed to speedy recovery in incident management. Incident management vs. change management [h3]. Why is incident management important? Incident management KPIs and metrics.

KPI 52