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Rethinking digital transformation for the agentic AI era

CIO

B2C industries such as retail, media, healthcare, and personal banking where personalization is a service differentiator will undergo this paradigm shift first. But John Mazur, CEO of Chatmeter, points out a huge opportunity to use AI on customer interactions to realize deeper organizational benefits.

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8 Digital Healthcare Trends For 2025

Perficient

Our experts are closely monitoring eight healthcare trends that are shaping industry leaders’ strategies in 2025. election results could significantly shift healthcare policy and impact healthcare access, affordability, regulation, and innovation. And this year is especially interesting, as 2024’s U.S. billion by 2030.

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5 Takeaways: Enhancing Trust in Healthcare [Webinar]

Perficient

In our recent webinar, “Enhancing Trust in Healthcare,” experts David Allen and Michael Porter , along with Appian ’s Matt Collins, addressed the concerning decline in consumer trust within the healthcare sector. Our experts shared insights on how healthcare organizations can rebuild confidence and ease experiences.

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10 top priorities for CIOs in 2025

CIO

Embrace organizational change management (OCM) OCM adoption can help CIOs minimize disruption during a time of digital transformation , says Gaudy Jandron, CIO at data center, cloud services, and managed services provider US Signal. The reality is that the transition is a long-term endeavor.

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CIO hiring on the rise: How to land a top tech exec role in 2025

CIO

In terms of management skills, organizations are looking for CIOs who have driven change management at scale, Hackley explains. Some CIOs note that the technology change is easy. The organizational change management needed is the hard part of transformation.

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Steps taken to build Sevita’s first enterprise data platform

CIO

We always need insights on occupancy rates within our human services and healthcare community programs to execute our mission. But more than anything, the data platform is putting decision-making tools in the hands of our business so people can better manage their operations. We thought about change in two ways.

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What does an AI consultant actually do?

CIO

Whether healthcare, retail or financial services each industry presents its own challenges that require specific expertise and customized AI solutions. Working closely with IT, specialist and management teams. Project and change management. The profession of AI consultant combines technology and management.