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Shift AI experimentation to real-world value GenerativeAI dominated the headlines in 2024, as organizations launched widespread experiments with the technology to assess its ability to enhance efficiency and deliver new services. Most of all, the following 10 priorities should be at the top of your 2025 to-do list.
Spoiler alert: The solution we will explore in this two-part series is generativeAI (GenAI). But before we get into that, lets talk about what steps CIOs have taken to ensure their teams are equipped to navigate this rapidly changing environment. Mona Liddell is a research manager for IDCs CIO Executive Research team.
GenerativeAI is changing the world of work, with AI-powered workflows now slated to streamline customer service, employee experience, IT, and other fields. One report estimates that 4,000 positions were eliminated by AI in May alone. Then ChatGPT came along and changed everything again.
Since technology evolves rapidly, ensuring seamless adoption while keeping business teams aligned requires continuous changemanagement. Additionally, optimizing cost while investing in next-gen capabilities like AI, automation, and cloud remains a challenge. Remember, leadership is about lifting others as you climb.
Deloitte’s State of GenerativeAI in the Enterprise report for the second quarter of 2024, found that 75% of the nearly 2,000 IT and line-of-business leaders surveyed anticipate changing their talent strategies within the next two years because of generativeAI. Reskilling employees is a crucial step, he adds. “In
With generativeAI now a firm digital transformation priority , 2023-24 will mark the beginning of an AI-driven transformation era. When undergoing a digital transformation, executives often fail to consider the need for clear communication with their employees,” says John Veltri, managing director at SADA.
And online education company Pluralsight conducted a survey of IT professionals in the US and UK and found that 74% worried AI tools will make many of their daily skills obsolete. For the rest, gen AI will greatly augment the power and value of the role of the CIO, he says. But their role isn’t going away.
Responsible AI: Balancing innovation and risk The rise of generativeAI has put a mirror in front of companies, showing them the work they have to do to strategically leverage their data. As the role evolves, Bruman advises putting in the effort to build one-on-one relationships with critical leaders across the company.
Code changemanagement processes One rule that can occasionally be broken without outside repercussions is sending new code or a new capability into production without first following a required changemanagement process, Chowning says. IT Leadership, IT Management, IT Strategy
I used figures of speech and financial terms they understood, and I kept well away from technical jargon because that wasn’t my audience. She adds that storytelling is also being used increasingly in M&A, and she’s advised on Accenture’s recent acquisition of UK creative changemanagement consultancy, The Storytellers.
Maintenance tasks, such as applying security and technical patches as well as maintaining the operating system and applying updates, are all performed by Oracle. She advised CIOs to do the math and weigh the trade-offs. These projects generally take years of planning; this is now being forced upon CIOs in a matter of months.”
The relationships and governance structure all need to support the alignment, and this planning needs to cover not only technology but also changemanagement, end-user enablement, and management of ongoing operations and business-as-usual activities once the technology has been delivered.”
Here are 10 questions CIOs, researchers, and advisers say are worth asking and answering about your organizations AI strategies. What are we trying to accomplish, and is AI truly a fit? Otherwise, organizations can chase AI initiatives that might technically work but wont generate value for the enterprise.
Likewise, behavioral ethical dilemmas such as automation bias, moral hazard, self-misrepresentation, academic deceit, malicious intent, social engineering and unethical content generation are typically out of the passive control of technology. It also focuses heavily on technical standards and cross-sectoral applications.
Will Gen AI fulfill the promise of process optimization? Thierry Kahane, Jan-Malte Prädel, Victor Stevens Oct 09, 2024 Facebook Linkedin GenerativeAI (Gen AI) revolutionizes process optimization. While promoted as a revolutionary optimization tool, Gen AI solutions yet to fully realize their potential in this domain.
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