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Generative AI won’t automate your way to business model innovation

CIO

Generative AI is changing the world of work, with AI-powered workflows now slated to streamline customer service, employee experience, IT, and other fields. One report estimates that 4,000 positions were eliminated by AI in May alone. Then ChatGPT came along and changed everything again.

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Can the CIO role prevail over AI?

CIO

And online education company Pluralsight conducted a survey of IT professionals in the US and UK and found that 74% worried AI tools will make many of their daily skills obsolete. For the rest, gen AI will greatly augment the power and value of the role of the CIO, he says. But their role isn’t going away.

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IT leaders’ AI talent needs hinge on reskilling

CIO

Deloitte’s State of Generative AI in the Enterprise report for the second quarter of 2024, found that 75% of the nearly 2,000 IT and line-of-business leaders surveyed anticipate changing their talent strategies within the next two years because of generative AI. Reskilling employees is a crucial step, he adds. “In

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7 sins of digital transformation

CIO

With generative AI now a firm digital transformation priority , 2023-24 will mark the beginning of an AI-driven transformation era. When undergoing a digital transformation, executives often fail to consider the need for clear communication with their employees,” says John Veltri, managing director at SADA.

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Storytelling for CIOs: From niche to bestseller

CIO

I used figures of speech and financial terms they understood, and I kept well away from technical jargon because that wasn’t my audience. She adds that storytelling is also being used increasingly in M&A, and she’s advised on Accenture’s recent acquisition of UK creative change management consultancy, The Storytellers.

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Microsoft joins SAP, Oracle in setting sunset date for legacy ERP support

CIO

Maintenance tasks, such as applying security and technical patches as well as maintaining the operating system and applying updates, are all performed by Oracle. She advised CIOs to do the math and weigh the trade-offs. These projects generally take years of planning; this is now being forced upon CIOs in a matter of months.”

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6 IT rules worth breaking — and how to get away with it

CIO

Code change management processes One rule that can occasionally be broken without outside repercussions is sending new code or a new capability into production without first following a required change management process, Chowning says. IT Leadership, IT Management, IT Strategy