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10 AI strategy questions every CIO must answer

CIO

What are we trying to accomplish, and is AI truly a fit? ChatGPT set off a burst of excitement when it came onto the scene in fall 2022, and with that excitement came a rush to implement not only generative AI but all kinds of intelligence. That rush of activity fed on itself, and FOMO took hold, says IT exec Ron Guerrier.

Strategy 211
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Digital transformation 2025: What’s in, what’s out

CIO

Transformational CIOs continuously invest in their operating model by developing product management, design thinking, agile, DevOps, change management, and data-driven practices. CIOs must also drive knowledge management, training, and change management programs to help employees adapt to AI-enabled workflows.

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10 top priorities for CIOs in 2025

CIO

Shift AI experimentation to real-world value Generative AI dominated the headlines in 2024, as organizations launched widespread experiments with the technology to assess its ability to enhance efficiency and deliver new services. Most of all, the following 10 priorities should be at the top of your 2025 to-do list.

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Inside Walmart’s generative AI journey

CIO

“Our people make the difference” — a common catchphrase of Walmart founder Sam Walton — still guides the company’s path forward as it ventures into the future with generative AI. The move places Walmart among a handful of companies (aside from tech giants) that have leveraged generative AI at scale.

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5 tips for better business value from gen AI

CIO

CIOs should return to basics, zero in on metrics that will improve through gen AI investments, and estimate targets and timeframes. Set clear, measurable metrics around what you want to improve with generative AI, including the pain points and the opportunities, says Shaown Nandi, director of technology at AWS.

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Digital transformation’s fundamental change management mistake

CIO

HBR’s “ The Value of Digital Transformation ” reports, “While 89% of large companies globally have a digital and AI transformation underway, they have only captured 31% of the expected revenue lift and 25% of expected cost savings from the effort.” This dip delays when the business can start realizing the value delivered.

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4 prerequisites for IT leaders to navigate today’s era of disruption

CIO

For its Generative AI Readiness Report, IT services company Avanade surveyed over 3,000 business and IT executives in 10 countries from companies with at least $500 million in annual revenue. Despite the reduced costs, though, the necessity for comprehensive change programs remains paramount.