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ITSM vs. ITAM: What’s the Difference?

Samanage

In this post, we’ll cover the basics of ITAM and ITSM, compare and contrast the two, and provide some general guidelines on how a unified ITSM and ITAM strategy can drive more effective service delivery. IT service management is a relatively all-encompassing term. What is ITSM.

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Competency Lost

The Agile Manager

The Program Management Office was disbanded in favor of a Product Portfolio Management Office with a Chief Product Officer (reporting to the CIO) recruited from the business. Delivery management was devolved, with teams given the freedom to choose their own product and requirements management practices and tools.