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6 ways you’re failing at change management

CIO

Its up to IT leaders to ensure the changes their digital initiatives bring to business workflows are absorbed and acted upon by the users impacted by them. Too often, however, change management is treated as an afterthought, observes Munir Hafez, senior vice president and CIO at consumer credit reporting agency TransUnion.

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What CIOs need to secure beyond tech to successfully transform

CIO

Training, communication, and change management are the real enablers. Managing change and transformation Paolo Sicca, group CIO of manufacturing company Industria Grafica Eurostampa, is an example of how his role is evolving. The change management was complex, as it always is, says Sicca.

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Overcoming the 6 barriers to IT modernization

CIO

For instance, AT&T launched a comprehensive reskilling initiative called “Future Ready” to train employees in emerging technologies such as cloud computing, cybersecurity, and data analytics. The compay fostered a culture of innovation by involving employees in the modernization process and addressing their concerns.

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Digital transformation’s fundamental change management mistake

CIO

Underpinning these initiatives is a slew of technology capabilities and strategies aimed at accelerating delivery cycles, such as establishing product management disciplines, building cloud architectures, developing devops capabilities, and fostering agile cultures.

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4 prerequisites for IT leaders to navigate today’s era of disruption

CIO

Despite the reduced costs, though, the necessity for comprehensive change programs remains paramount. Effective IT leadership now demands not only the courage to innovate but also a profound understanding of change management principles. Gen AI isn’t a simple plug-and-play solution.

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Bridging the IT skills gap, Part 1: Assessing current strategies and introducing GenAI as a unified solution

CIO

The gap between emerging technological capabilities and workforce skills is widening, and traditional approaches such as hiring specialized professionals or offering occasional training are no longer sufficient as they often lack the scalability and adaptability needed for long-term success.

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Adopting a fresh approach to IT service management

CIO

Making ITSM better than ever Overcoming these challenges is more than just making temporary fixes; it’s also changing the culture around how IT services are being managed. Appoint change champions who can help communicate that a new approach to ITSM will bring great benefits while helping them be more productive.