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2024 CIO Hall of Fame inductees on the future of the CIO role

CIO

The ongoing expansion of CIO duties also has changed what constitutes success for the role. Measures of success are shifting away from operational metrics such as uptime to those focused on organizational goals. “My Ditto for change management skills and the ability to influence without authority.

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Rebranding IT for the modernized IT mission

CIO

Despite that prescience, and the flexibility of information technology as a term, many today argue that calling the CIO’s organization “information technology” or “IT” has lived its course. We can debate the department’s new name, but we can’t ignore the fact that substantive changes to the delivery model are required.

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IT leaders uplift women to fill tech talent gaps

CIO

As companies scramble to find qualified IT talent, they are struggling to achieve greater female representation in their technology ranks, particularly in key areas such as software engineering and cybersecurity. Grace Brosnon, chief technology officer, City of Tacoma. It’s death by 1,000 paper cuts. City of Tacoma.

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Product-based IT: A blueprint for success

CIO

Arooni, along with his CIO counterparts, have made a variety of structural changes and initiated a range of best practices to ensure a successful transition away from legacy-style project management to an IT operating model architected around product centricity. Establishing technology and business owners also drives collaboration.

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AI agents will transform business processes — and magnify risks

CIO

Our goal is to analyze logs and metrics, connecting them with the source code to gain insights into code fixes, vulnerabilities, performance issues, and security concerns,” he says. It makes sense that development is the top agentic AI use case, says Babak Hodjat, CTO of AI at Cognizant.

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IT Reports: Examples, Benefits, Best Practices and More

Kaseya

This blog covers all the basics of IT reports, such as how to create one, what metrics to add, report-creation best practices, and how they can benefit your MSP or business. While MSPs and internal IT can track hundreds of metrics, keeping tabs on all of them is time-consuming and labor-intensive. Change management summary.

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8 change management questions every IT leader must answer

CIO

Grady’s leadership team at healthcare diagnostics and software maker IDEXX had already been talking about introducing a more robust change management discipline within the enterprise IT function, and seeing what was possible when everyone was on board with transformational change kicked those efforts into higher gear.