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6 ways you’re failing at change management

CIO

Its up to IT leaders to ensure the changes their digital initiatives bring to business workflows are absorbed and acted upon by the users impacted by them. Too often, however, change management is treated as an afterthought, observes Munir Hafez, senior vice president and CIO at consumer credit reporting agency TransUnion.

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Digital transformation 2025: What’s in, what’s out

CIO

Transformational CIOs continuously invest in their operating model by developing product management, design thinking, agile, DevOps, change management, and data-driven practices. CIOs must also drive knowledge management, training, and change management programs to help employees adapt to AI-enabled workflows.

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7 signs it’s time to modernize your IT systems

CIO

“Often, technical leaders don’t devote sufficient time to communication, change management, and stakeholder management,” he observes. Hafez adds that most modernization projects typically fail due to a lack of a realistic expectations, defined requirements, and ineffective change management.

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10 top priorities for CIOs in 2025

CIO

Prepare for the pending quantum threat Heading into 2025, CIOs should prepare their systems and data for the upcoming quantum computing threat , warns Ted Shorter, CTO of security technology provider Keyfactor. According to our own research , organizations believe it will take an average of four years to transition to PQC, he notes.

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5 tips for better business value from gen AI

CIO

In IT service management, AI-driven knowledge graphs provide issue diagnosis and proactive resolution, decreasing downtime. This data suggests change management efforts are lagging technology efforts at many organizations.

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The rise of the chief transformation officer

CIO

Yet unlike his peers, Wiedenbeck’s dual roles — the top technology executive as well as the transformation lead at Ameritas — are often at odds. As chief technology officer, Wiedenbeck is driving automation and IT modernization to reduce complexity and technical debt.

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The secret weapon for transformation? Treating it like a merger

CIO

Surely, dedicated teams backed by real budgets were mobilized to deliver a seamless journey, define the target architecture and drive change management at scale. It defines the music everyone should be playing: a unified vision for experience, business architecture, technology design and most importantly, change management.