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Your biggest barriers to digital transformation aren’t technical…they’re cultural

CIO

Historically, our jobs as infrastructure and security professionals have involved installing the “plumbing” that ensures organizations remain connected through traditional networking and security practices. For decades, organizations have considered networking and security a cost of doing business. Important, but rarely revolutionary.

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Toyota transforms IT service desk with gen AI

CIO

Ballard is also the technology executive responsible for both the company’s battery electric vehicle (BEV) platform as it shifts to electrification, and its digital platform engineering and architecture organization, and he counts on conversational AI and generative AI as major components to transform HR and IT service requests.

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Project management: Tips, tools, best practices

CIO

Each phase intersects with any of 10 knowledge areas, which include: integration, scope, time, cost, quality, human resources, communication, risk procurement, and stakeholder management. PMOs and EPMOs both help organizations apply a standard approach to shepherding projects from initiation to closure.

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What’s the Difference Between a Help Desk and a Service Desk?

Ivanti

When called in, escalation analysts would wear the hats of a problem manager, change manager and release manager. The technologies they employ provide a way to accomplish this through configuration, knowledge and release management – not just incident management – and are designed according to ITIL best practices.

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Pros and Cons of Hiring Freelance Project Manager

Mobilunity

Here are some key figures to consider: Companies that use PM waste 28 times fewer funds than those that don’t; Currently, about 46% of organizations make PM their cultural priority; Also, more than 11% of resources are wasted due to ineffective PM practices. Why is it important for a company? They work within set timelines and budgets.

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The Three Biggest IT Skills Needed for 2019

Samanage

As we’ve discussed in other blog posts, one of the greatest changes coming to the world of ITSM is actually happening outside IT, as companies are bringing ITSM principles, practices, and processes to bear on teams and systems across their organization in the form of ESM. 3 – Communication and Change Management.

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Executive Coaching Company Breakdown: How to Get the Most Out of Coaching for Strategic Change

N2Growth Blog

For example, executive coaching is often likened to general business coaching, which is an incorrect and potentially dangerous comparison to make. When you’re at the top leading organizations, is there still room to grow? Executive coaching doesn’t only serve executives and their organizations.

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