Remove Change Management Remove Comparison Remove Organization
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Your biggest barriers to digital transformation aren’t technical…they’re cultural

CIO

Historically, our jobs as infrastructure and security professionals have involved installing the “plumbing” that ensures organizations remain connected through traditional networking and security practices. For decades, organizations have considered networking and security a cost of doing business. Important, but rarely revolutionary.

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Toyota transforms IT service desk with gen AI

CIO

Ballard is also the technology executive responsible for both the company’s battery electric vehicle (BEV) platform as it shifts to electrification, and its digital platform engineering and architecture organization, and he counts on conversational AI and generative AI as major components to transform HR and IT service requests.

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Project management: Tips, tools, best practices

CIO

Each phase intersects with any of 10 knowledge areas, which include: integration, scope, time, cost, quality, human resources, communication, risk procurement, and stakeholder management. PMOs and EPMOs both help organizations apply a standard approach to shepherding projects from initiation to closure.

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Video security analysis for privileged access management using generative AI and Amazon Bedrock

AWS Machine Learning - AI

A typical PAM system of a financial services organization can produce over 100,000 hours of video recordings each month. Security analytics can then be performed against the transcripts, enabling organizations to improve their security posture by increasing their ability to detect security anomalies by bad actors.

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The Three Biggest IT Skills Needed for 2019

Samanage

As we’ve discussed in other blog posts, one of the greatest changes coming to the world of ITSM is actually happening outside IT, as companies are bringing ITSM principles, practices, and processes to bear on teams and systems across their organization in the form of ESM. 3 – Communication and Change Management.

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What’s the Difference Between a Help Desk and a Service Desk?

Ivanti

When called in, escalation analysts would wear the hats of a problem manager, change manager and release manager. The technologies they employ provide a way to accomplish this through configuration, knowledge and release management – not just incident management – and are designed according to ITIL best practices.

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Connecting Agile Business with Social Business

Dion Hinchcliffe's Web 2.0 Blog

And, as it turns out, agility and social business, as two major new ways of connecting and organizing people in directed activity, have plenty in common. The lesson here is that emergence (an important and prized aspect of Enterprise 2.0 ) and self-organization are very similar and are shared as core values in both disciplines.

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