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Considering Change Management? Consider FireMon

Firemon

Centralizing your change management across all of your resources is key to preventing misconfigurations that can lead to costly breaches and outages. It is imperative these policies are managed to maintain a strong security posture. FireMon Change Management Key Features. Real-Time Change Monitoring.

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Toyota transforms IT service desk with gen AI

CIO

The challenge was not so much from the technology perspective but from the people perspective: the organizational change management, mindset, education, and awareness that you now have this solution at your fingertips,” he says. And most importantly, declare a bold bet that’s forward looking.

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Your biggest barriers to digital transformation aren’t technical…they’re cultural

CIO

With today’s pace of change, apathy and complacency will sink an organization faster than anything else. In comparison, there were only 66 years between the Wright brothers’ first flight and humans landing on the moon (See belief #1). Some things have changed in IP networking, but it remains the same at the core.

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What’s the Difference Between a Help Desk and a Service Desk?

Ivanti

When called in, escalation analysts would wear the hats of a problem manager, change manager and release manager. The technologies they employ provide a way to accomplish this through configuration, knowledge and release management – not just incident management – and are designed according to ITIL best practices.

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Sandbagging & Lowballing : Project Estimating (Part 1)

Perficient

But sandbagging throws a wrench in the system, messing up tracking and comparisons (as covered years ago by Perficient’s SVP of Corporate Operations and Global Delivery, Kevin Sheen ). CYA – Sandbagging Estimates Overestimating happens a lot. Sometimes it’s intentional, to cover your @$$ (CYA), which is known as sandbagging.

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Project management: Tips, tools, best practices

CIO

Project management roles Depending on numerous factors such as industry, the nature and scope of the project, the project team, company, or methodology, projects may need the help of schedulers, business analysts, business intelligence analysts, functional leads, and sponsors.

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The Curse of Perfection – Toil and Trouble

Perficient

Apologies to Shakespear for making a comparison between Macbeth (1606) and a goofy modern comedy, but I think it’s fitting here. Destructive Perfection Much like Macbeth’s ambition leading to his downfall, a perfectionist can suffer the same fate if the pursuit gets in the way of the goal.