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Help people understand how to do their job in the changed environment. Provide training, coaching, and other ways for people to get help without feeling judged. Large changes—those that directly impact more than 30-70 people—require professional changemanagement. If not, you can hire consultants.
Ensure each team includes a coach who can teach Focusing practices. Ensure each team includes a coach who can teach Delivering practices. Ensure each team includes a coach who can teach Optimizing practices. Here’s an example of how manager buy-in works in a complex situation, drawn from my experience as a consultant.
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