Business Transformation, Conference and Vendor Management

Recommended Resources – An Interview with Paul Leinwand and Cesare Mainardi, authors of The Essential Advantage

Strategy Driven

MARCH 18, 2011

We believe coherence confers a substantial premium, and we’ve measured it. PL and CM: Our take on capabilities and how they work in systems is new, as is our view of coherence as this three-part balanced system that confers a measurable premium. SD : What new ideas are you bringing to the table with capabilities-driven strategy?

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Resources Healthcare Strategy Exercises

ServiceNow puts Salesforce in the crosshairs with expanded CRM tools

CIO

MAY 7, 2025

ServiceNow has jumped deep into the customer relationship management (CRM) market with a new set of capabilities powered by AI. The company followed that up with its biggest acquisition to date, the $2.85 billion acquisition of AI platform company Moveworks , which has been seen as a crucial step toward that goal.

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Tools System Vendor Management Generative AI

CTO Universe

Recommended Resources – An Interview with Paul Leinwand and Cesare Mainardi, authors of The Essential Advantage

ServiceNow puts Salesforce in the crosshairs with expanded CRM tools

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