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In 2022, companies were still reeling from the rapid digital transformation efforts to survive the pandemic. Then ChatGPT came along and changed everything again. But not even a ChatGPT super prompt will make progress or transformation easier. The same can be said for digital and businesstransformation.
With the rise of generative AI, CEOs recognize an opportunity to shift from technology-led digital transformation to executive-led business reformation. Leaders must develop realistic roadmaps supported by clear business objectives and outcomes, realistic timelines, adequate resources, and operational agility.
Cross-disciplinary AI groups Matthews International, a manufacturing industry conglomerate with $2 billion in annual revenues, set up its AI council early last year, soon after ChatGPT launched. It’s too early in the process for him to talk about specifics, though, but these kinds of projects can be truly transformative.
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