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Ticket Management: What Makes a Good Ticketing System?

Kaseya

It is usually part of a company’s help desk and technical support system wherein internal employees, as well as external customers, in the case of Managed Service Providers (MSPs), can reach out to the company’s support team and submit requests for any IT issues they might be facing.

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Central Reservation System for Hotels: CRS Functionality and Software Explained

Altexsoft

A Central Reservation System, or CRS, is a technology that lies at the heart of the hotel’s functions. It’s a computerized system that contains the hotel’s availability, rates, and inventory (ARI) data and helps manage online and offline bookings. So, what is a hotel CRS? Let’s see how they work and what the distinctions are.

Hotels 76
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The Good and the Bad of Apache Kafka Streaming Platform

Altexsoft

After trying all options existing on the market — from messaging systems to ETL tools — in-house data engineers decided to design a totally new solution for metrics monitoring and user activity tracking which would handle billions of messages a day. A subscriber is a receiving program such as an end-user app or business intelligence tool.

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The cost of developing CRM software: An extensive guide

Openxcell

CRM systems store data about your customers, such as behavior patterns, duration of relationships, purchases, and sales interactions. Different types of CRM software Before analyzing the cost of CRM software, it is important to understand the various types of CRM systems. The cost of a CRM system varies greatly.

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PMS API Data for Third-Party Apps: How to Become an Integration Partner of Leading PMSs

Altexsoft

That’s why most hotel management systems today are open to partnerships with independent software vendors to easily expand their capabilities and satisfy clients. Here we will break down how and why these integrations work and how to partner with leading property management systems.

Hotels 52
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Medical Practice Management Software: Key Features, Providers, and Selection Process

Altexsoft

That’s why software supporting non-clinical tasks deserves special attention. In this article, we’ll discuss the main features of medical practice management systems, things to consider when choosing one for your organization, some popular providers, and how to make the transition to a new platform as smooth as possible. Scheduling.

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15 Analytics Capabilities to Consider When Choosing Your Next Big Data Solution

The Kini Group

We’re all busy, so not a lot, right? This problem compounds on itself when you consider how often you upload fresh data into your system. You can review changes in data with just a few clicks. When the professional side starts working closely with the IT side of the business, things can get….tense.